Bilingual Lead Advisor, Cloud Engineer

Seeing beyond numbers™

At Laurentian Bank, we believe we can change banking for the better. Founded in Montreal in 1846, Laurentian Bank helps families, businesses and communities thrive.

Today, we have over 2,800 employees working together as One Team, to provide a broad range of financial services and advice-based solutions for customers across Canada and the United States.

We drive results by placing our customers first, making the better choice, acting courageously, and believing everyone belongs.

This role sits within Laurentian Bank.

The incumbent will support and streamline the migration and operation of various infrastructure workloads to the public cloud environment.

The Cloud Infrastructure Engineer will participate in the setup of the vital infrastructure to support the bank's continued growth.

This role's contributions to the team will help guide design decisions and implement tooling and technologies to help with both migration, maintenance, and ongoing support of the bank's public cloud environments.

This role operates in a mixed of in-house and outsourced IT services environment.

Responsibilities

• Work within a cross-functional team to engineer, implement and manage cloud services and solutions at scale.
• Assist in the engineering and implementation of reliable, scalable, cost effective and secure application environments using public cloud infrastructure and platform services.
• Build automation tools to streamline and manage and scale applications, platform, and infrastructure services
• Take proactive role in project scoping, planning, design, and development to drive successful solution delivery.
• Work with cloud governance team to implement Cloud FinOps, cost management and reporting setups. This will include analyzing trends, understanding spend patterns, creating reports, dashboards, alerts, anomaly detection
• Follow standard cloud practices to create the right FinOps governance framework
• Create trends, forecast reports to create awareness about spend anomalies
• Provide recommendations to the IT leadership regarding suggested investments and service changes, including lifecycle management.
• Helps establish and monitors key performance indicators, taking effective action where results are below internal and vendor SLA targets.
• Resolve system incidents where applicable and execute maintenance and support of the LBC infrastructure environment through the LBC change management best practices.
• Ensures that effective ITIL-based best practices are maintained for interactions with support vendors.
• Participate of business and IT projects.

Qualifications

• University Degree in a technical or business-related discipline and 6-10 years of related experience or
• College Diploma in a technical or business-related discipline and 9-12 years of related experience.
• 2+ years' experience designing, implementing, and operating solutions on a variety of IaaS / PaaS offerings, both public and private clouds at a massive scale (Azure and AWS preferred)
• 2+ years' experience managing large scale container environments using Kubernetes.
• 2+ years' experience managing both Windows and UNIX / Linux environments at massive scale.
• 2+ years' experience with automation / configuration management tools (Terraform, Ansible, Bash, PowerShell, Python, Go).
• 2+ years' experience using continuous integration build and test tools (GitHub, Runners, Jenkins).
• 2+ years' experience hardening and securing SaaS environments.
• Knowledge of best practices in an always-up, always-available, customer orientated SaaS service.
• Experience in a 24x7 operating environment.
• Cloud environment migration & management experience
• Experience managing or delivering IT services and operations in a mixed managed environment. including both in-house managed services and outsourced and managed services environments.
• Experience applying ITIL best practices is an asset.
• Knowledge of and demonstrated ability in core competencies including leadership, , teamwork, adaptability, problem solving, judgement and decision making.
• Bilingualism (English / French) communication skills are an asset.*
• Professional working proficiency in French and English languages required as position involves frequent written and oral communication on complex matters with internal and external parties in both languages.

What Laurentian Bank has to offer you

The total compensation offered by Laurentian Bank encompasses a comprehensive range of benefits, highlighting our commitment to the well-being and success of our employees.

Here are some of the key points of our offering :

• The actual annual base salary offered will take into account internal equity, skills, and experience among other factors.
• Total compensation : Earn a comprehensive compensation package that includes annual reviews and performance-based bonuses.
• Work model : We prioritize a hybrid work model based on business needs.
• Stock purchase plan : Become not just an employee, but a Laurentian Bank shareholder. Employer matching takes your investment even further.
• Time off : In addition to paid vacation, we provide floating days and leave options to accommodate the diverse needs of our employees.

Plus, as an extra perk, you also get a paid day off to celebrate your birthday.

• Health and wellness : Take care of your health and well-being with access to healthcare professionals, our Employee and Family Assistance Program (EFAP), and a Stress Management and Well-Being Program.
• Group insurance and pension : We offer a competitive insurance program based on your family’s needs and a defined contribution pension plan to help prepare for your future.
• Financial benefits : As a Laurentian Bank employee, you’re also the best ambassador for our products and services. Take advantage of employee-only offers on a wide range of products.

Enjoy exclusive deals and preferred rates on products and services including insurance, hotels, train tickets, spas and many more.

We are committed to creating a fulfilling professional environment where your skills are valued, and your well-being is a priority.

Join us for a rewarding career at Laurentian Bank.

Inclusion and Accessibility

At Laurentian Bank, we believe everyone belongs. We are committed to fostering an inclusive work environment that reflects the diversity of our customers and our communities and where everyone feels like they belong and can thrive.

To this end, we encourage applications from individuals from equity-deserving groups, including Indigenous persons, racialized and persons with disabilities, marginalized genders and the 2SLGBTQIA+ community.