Company Description
What we offer!
- Salary of $
- Eligible for paid vacation from the first day;
- AIM Tuition Assistance Program
- Comprehensive group insurance plan
- Virtual doctor (access to a doctor 24 / 7)
- Group RRSP with employer matching contribution
- Employee Assistance Program (EAP)
- Central location , close to many services
- Easily accessible by public transit
- Referral program
- Exclusive employee discounts on parts from any Kenny branch
- Events organized by the company throughout the year (barbecue, Christmas party, etc.);
- Free on-site parking
- Free coffee on site
Job Description
Salary of $
Permanent full-time position
Schedule : must be available during call center opening hours, Monday to Sunday between 8 : 00 am and 8 : 00 pm.
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLY
We are currently looking for motivated individuals to join our call center team located in Laval , Quebec, just across from Carrefour Laval .
As a call center agent specialized in customer service , you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations.
This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for :
- Answering calls and general inquiries of clients who would like to have information on our stocks, prices and mode of operation;
- Taking the time to understand the specific needs of each client and propose personalized solutions;
- Inform the clients on our various products (batteries, tires, etc.) and services;
- Guide the clients in the utilization of our website;
- Promote in-person visits to our several branches;
- Register the clients to our personalized email system Alert-Me ;
- Any other task related to the role.
Qualifications
To join our team :
- Bilingualism required (French and English)
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Ability to navigate between different computer systems and applications
- Ability to multi-task in a fast-paced environment
- Interest in the automotive field
- Reliability, punctuality and ability to work days, evenings and weekends
- Call center experience (a major asset)
Additional Information
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come.
Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over billion dollars in yearly sales.
Vacation accrues bi-weekly and is pro-rated during any partial year of employment.
Specialized customer service call center agent
Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service. Excellent customer service skills and p...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Specialized purchasing call center agent
Schedule: must be available during call center opening hours, Monday to Sunday between 8:00 am and 8:00 pm. This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service. Excellent customer service skills and p...
Call Center Agent (Canada)
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs. Shift-based — in a Call Center that works 24/7. Aircall’s VoIP Speed Test | Aircall. Responsible for managing a whole lot of incoming and outgoing calls in the operations. ...
Agent Service à la Clientèle – Français (Télétravail ou Sur Site)
Sous la supervision du chef d’équipe, l’agent du service à la clientèle sera responsable de fournir un service à la clientèle de qualité au téléphone et d’atteindre les objectifs de productivité fixés. Agent Service à la Clientèle – Français (Télétravail ou Sur Site). Fournir un service à la clientè...
Customer Service and Inside Sales Agent
Mainly responsible for providing excellent customer service through responsiveness and a positive attitude, efficiently handling orders, quotes, and customer returns, ensuring the accuracy of your work, and maintaining exceptional communication. Unlock Your Future as a Bilingual Customer Service Rep...
Agent Service à la Clientèle – Bilingue (Télétravail ou Sur Site)
Sous la supervision du chef d’équipe, l’agent du service à la clientèle sera responsable de fournir un service à la clientèle de qualité au téléphone et d’atteindre les objectifs de productivité fixés. Agent Service à la Clientèle – Bilingue (Télétravail ou Sur Site). Fournir un service à la clientè...
Customer Service and Inside Sales Agent
Mainly responsible for providing excellent customer service through responsiveness and a positive attitude, efficiently handling orders, quotes, and customer returns, ensuring the accuracy of your work, and maintaining exceptional communication. Unlock Your Future as a Bilingual Customer Service Rep...
Remote Market Research Panel - Call Center Agent Welcome - No Experience
Position: Remote Market Research Panel - Call Center Agent Welcome (Part Time / Full Time) - No ExperienceOur company is looking for qualified candidates to take part in paid national and local focus groups, clinical trials, and market research studies. Ability to understand and follow both oral and...
Agent.e assurance qualité, service à la clientèle - Bilingue Anglophone / Quality assurance agent, Customer Service - Bilingual English speaking
Our mission is to offer credit solutions tailored to the needs of our customers, placing them at the heart of our services to promote their peace of mind. Nous avons pour mission d’offrir des solutions de crédit adaptées aux besoins de notre clientèle, en plaçant celle-ci au cœur de nos services pou...