Company Description
What we offer!
- Salary of $20 / hr + commissions
- AIM Tuition Assistance Program
- Eligible for paid vacation from the first day;
- Comprehensive group insurance plan
- Virtual doctor (access to a doctor 24 / 7)
- Group RRSP with employer matching contribution
- Employee Assistance Program (EAP)
- Central location , close to many services
- Easily accessible by public transit
- Referral program
- Exclusive employee discounts on parts from any Kenny branch
- Free on-site parking
- Free coffee on site
Job Description
Permanent full-time positions
Schedule : must be available during call center opening hours, Monday to Sunday between 8 : 00 am and 8 : 00 pm.
Location : 3080 Boul. le Carrefour, Laval, QC H7T 2R5, Canada
WORK ON-SITE ONLY
We are currently looking for motivated individuals to join our call center team located in Laval , Quebec, just across from Carrefour Laval .
As a call center agent specialized in purchasing , you'll play an essential role in buying vehicles for our various branches and assisting in our day-to-day operations.
This position offers an exciting opportunity for people with a passion for the automotive industry and who enjoy providing exceptional customer service.
What you’re responsible for :
- Answer incoming customer calls
- Take the time to understand the specific needs of our customers and offer personalized solutions
- Explain our unique business model and highlight its benefits.
- Negotiate and conclude the purchase of cars, keeping in mind purchasing objectives and customer satisfaction;
- Follow up on pending requests and individual customers
Qualifications
To join our team :
- Bilingualism required (French and English)
- Excellent negotiation and persuasion skills
- Excellent customer service skills and positive attitude
- Excellent communication and interpersonal skills
- Basic mathematical skills
- Ability to navigate between different computer systems and applications
- Ability to multi-task in a fast-paced environment
- Interest in the automotive field
- Reliability, punctuality and ability to work days, evenings and weekends
- Call center experience (a major asset)
Additional Information
At Kenny U-Pull, we take pride in giving used vehicles a second life. Our 27 auto recycling yards across Quebec, Ontario, New Brunswick and Nova Scotia are backed by 400+ employees who are passionate about reinventing the market for used cars and helping to create a greener environment for generations to come.
Since 2008, we have recycled over 1 million vehicles and counting!
Kenny U-Pull is a division of American Iron & Metal (AIM), a recognized global leader in the metal recycling industry, with more than 125 site locations, 4000 employees worldwide and over billion dollars in yearly sales.
Vacation accrues bi-weekly and is pro-rated during any partial year of employment.
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