Our team is looking for a Customer Service Representative to help perform a variety of tasks within our office.
Are you outgoing and Customer-focused? Are you self-driven, energetic and passionate individual that is looking for a challenge?
We are looking for self-motivated, high energy individual to join our team. Our goal is to build bup strong relationships and increase our Professional reputation.
Looking for a full-time job that provides meaningful work and competitive compensation? Consider a position in our office.
We are starting base salary of $40k plus generous commision Schedule, Yearly bonus, Paid vacation, Life balance days, Benefits within the first year, Training and full support.
Responsibilities
- Upon receiving a call, assists the client by applying changes, cancellations and updates to the contract, taking care to meet the client's needs effectively, while advising and educating in order to ensure the client's complete satisfaction and retention.
- Establish customer relationships and follow up with customers, as needed.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
Job Requirements :
- Develop leads, Schedule appointments, identify Customer needs, and market appropriate products and services.
- Professionalism and attention to detail.
- Ability to multitask.
- Strong communication and verbal skills.
- Ability to work in a fast paced environment.
- Active and responsible team member.
- Ability to take orders.
- Strong organizational and prioritization abilities.
- Ability to communicate with managers.
Qualifications Requirements :
- College Diploma / University Degree
- Minium 2 years of experience doing office work.
- Knowledge of financial documents.
- Ability to use computer software and ease with communication technology.
- Experience with operations / customer service.
- Second language is a plus.
- Continuous desire to improve.
- Excellent Interpersonal skills.
- Strong understanding of social media / technology
- Ability to make présentations to potential customers.
- Property and Casualty License (Preferred).
- Previous insurance experience in various property and casulty disciplines, such as underwriting, claims, sales or service would be an asset.
- Life and Health License - LLQP (Preferred).
These positions are with an independent contractor agent that is part of the Desjardins exclusive agent network, not with Desjardins Group or its subsidiaries.
This agents’ employees are not employees of Desjardins. Independent contractor agents are responsible for and make all employment decisions regarding their employees.
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