IT Manager - Various streams

IT Manager - Various streams

Reference number : CEO24J-143395-000046

Selection process number : 24-CEO-EA-DT-27167-1 Office of the Chief Electoral Officer - Digital Transformation

Gatineau (Québec)

IT-04

BE at the heart of the Canadian democratic process, while working in a welcoming and flexible environment.

$113,478 to $141,249

For further information on the organization, please visit

Closing date : 22 July 2024 - 23 : 59, Pacific Time

Who can apply : Persons residing in Canada, and Canadian citizens and Permanent residents abroad.

Important messages

We are committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you need to be accommodated during any phase of the evaluation process, please use the Contact information below to request specialized accommodation.

All information received in relation to accommodation will be kept confidential.

IMPORTANT

Candidates who have applied to Selection process 24-CEO-EA-DT-27167 on GC Digital Talent MUST reapply to this selection process in order to be considered.

Duties

Manages the section through subordinate team leaders, technical advisors and project teams in order to facilitate planning, solutions development, technical support, user support, service management and performance planning, work process and standards development, and problem management.

Assigns and manages multi-disciplinary project teams engaged in the planning, design, development, testing, implementation, integration, maintenance, and support of various IT solutions and services for clients.

Provides expert technical advisory services and guidance to senior management in order to plan, develop and implement improvements and innovations for Election Canada's solutions and services, to achieve corporate objectives.

Provides and manages the provision of technical advice and guidance to clients in the achievement of IT policy and / or program objectives, to build relationships, to enhance initiatives, and to promote Election Canada's awareness of any changing IT business solution conditions.

Assigns and develops individuals and groups to serve as subject matter specialists on various components of software solutions and services.

Negotiates and develops agreements with client and supplier departments / agencies on services and service levels provided, and seeks common ground to move initiatives forward.

Manages financial and human resources of the section and project teams. Allocates and prioritizes work of team leaders, including employee assignments to individual projects, evaluating progress, and assessing employee performance in meeting goals and objectives.

Chairs and facilitates project-related meetings with project sponsors, other stakeholders and vendor representatives. Chairs and participates in departmental / agency and inter-departmental / agency meetings and committees.

Work environment

Come work with us and contribute to Canadian democracy!

At Elections Canada, you will have a rewarding career in a welcoming and principled environment that combines working from home and working on site.

Our agency also upholds diversity and inclusion as core values.

Did you know that, in its latest ranking, Forbes magazine ranked Elections Canada as the 4th best place to work in the country and 1st as a federal organization?

BALANCE

Elections Canada prioritizes work-life balance.

We use the hybrid work model implemented by the Treasury Board of Canada Secretariat. There are some positions that require you to be on site full time.

But, in certain cases, other work models can be considered to accommodate you.

PROFESSIONAL DEVELOPMENT

At Elections Canada, you can spread your wings in an environment that encourages skills development through various training programs.

Whether you have professional experience or are a recent graduate, you can have a fulfilling career with us.

You will build positive work relationships and get the right training to flourish on your career path.

CENTRAL, MODERN AND UNIQUE OFFICES

Our building at 30 Victoria Street in Gatineau is in the heart of downtown. It has modern facilities, with collaborative work spaces, indoor parking and several restaurants nearby.

There’s also a locker room, shower room and secure indoor bike space that can be accessed from outside. You can take advantage of the 300-kilometre-long bike path.

Intent of the process

The immediate intention of this process is to staff 2 positions.

A pool of fully qualified candidates may be established to staff similar positions with varying tenures (such as indeterminate, specified period, acting or casual) of linguistic profiles of CBC / CBC or higher.

Positions to be filled : 2

Information you must provide

Your résumé.

In order to be considered, your application must clearly explain how you meet the following (essential qualifications)

EDUCATION

Graduation from a two-year program of study from a recognized post-secondary institution with acceptable specialization in computer science, information technology, information management or another specialty relevant to the position to be staffed.

Note :

1.Indeterminate incumbents in the IT group on December 9, 2021 who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and / or experience.

They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

2.Indeterminate incumbents of positions in the CS group on May 10, 1999, who do not possess the education prescribed above, are deemed to meet the minimum education standard based on their education, training and / or experience.

They must be accepted as having met the minimum education standard whenever this standard is called for when staffing positions in the IT group.

3.At the manager’ s discretion, an acceptable combination of education, training and / or experience may serve as an alternative to the minimum education stated above.

Whenever the minimum education is met using this alternative, it is met for the specific position only and must be re-assessed for other positions for which this alternative has been specified by the manager.

EXPERIENCES

EXP1 : Significant experience* managing the delivery of IT services to multiple client groups.

EXP2 : Experience in human resources planning and recruitment over a minimum of two years.

EXP3 : Significant experience* managing the activities of teams, including delegating work, monitoring progress and managing employee performance over a complete performance cycle from goal setting to performance management assessment (PMAs).

EXP4 : Significant experience* in formulating AND presenting advice, analysis and recommendations on IM / IT subjects a senior audience (director or above).

EXP5 : Experience contributing to managing budget, including cost estimates and resource requirements.

Significant experience is defined to mean the depth and breadth of experience associated with having performed a broad range of duties for a period of approximately three (3) years.

Your cv must demonstrate your experience.

If you possess any of the following, your application must also clearly explain how you meet it (other qualifications)

ASSETS / EXPERIENCES

AEXP1 : Significant experience* in IT product lifecycle management including leading the development, maintenance and implementation off the shelf applications (COTS) and systems.

AEXP2 : Significant experience* in IT product lifecycle management including leading the development, maintenance and implementation of custom developed systems.

AEXP3 : Experience managing database management services or reporting or analytics capability.

AEXP4 : Experience in leading incident management activities.

AEXP5 : Significant experience* managing IM / IT information transformation and innovation projects and initiatives.

AEXP6 : Experience of a minimum of two years in application development life cycle and continuous process improvement with DevOps or other relevant processes.

AEXP7 : Experience in change management

AEXP8 : Experience in information technology security

Significant experience is defined to mean the depth and breadth of experience associated with having performed a broad range of duties for a period of approximately three (3) years.

The following will be applied / assessed at a later date (essential for the job)

Bilingual - Imperative

Level equal or higher than CBC / CBC

KEY LEADERSHIP COMPETENCIES

KC1 : Create Vision and Strategy

KC2 : Mobilize People

KC3 : Uphold Integrity and Respect

KC4 : Collaborate with Partners and Stakeholders

KC5 : Promote innovation and guide change

KC6 : Achieve Results

DIGITAL COMPETENCIES

DC1 : Cyber security vigilance

DC2 : Continuous improvement

ABILITIES

A1 : Ability to communicate in writing

A2 : Ability to communicate orally

The following may be applied / assessed at a later date (may be needed for the job)

Elections Canada is committed to meeting its employment equity objectives. In support of achieving a diversified workforce, consideration may be given to candidates self-identifying as belonging to one of the following employment equity groups : Women, Visible Minorities, Persons with Disabilities, Aboriginal Peoples.

Conditions of employment

SECURITY CLEARANCE

Varies according to the position staffed)

• Reliability Status
• Secret Clearance
• Consent to observe strict political impartiality and neutrality for the duration of employment
• Willingness and ability to work overtime on short notice

Other information

The Public Service of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve.

We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

A test may be administered.

An interview may be administered.

Reference checks may be sought.

Candidates may be required to meet the asset qualifications, depending on the requirements of the specific position being staffed.

You must provide proof of your education credentials.

Please ensure that your Personal Record Identifier (PRI) is included in your application, if you have one.

Persons are entitled to participate in the selection process in the official language of their choice.

The answers provided to the screening questions will be the main source of information. Failure to provide complete answers may result in job applications being screened out from further consideration in this process.

Should you indicate in your response "please refer to resume" we may be unable to assess you against the position’s essential qualifications which could result in a failure.

Lack of examples and details will result in your application being rejected. Applicants will not be contacted to clarify incomplete or missing information.

Please note that the use of Generative Artificial Intelligence to answer questions at any stage of this process is prohibited.

If such use were proven, this could result in you being eliminated from this process.