Demand Planner Specialist

Job Location : Toronto

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®.

As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of.

Join us, and you could be one of them.

About the Role :

Are you a strategic thinker with a knack for connecting the dots and uncovering insights? Do you thrive at the crossroads of analytics, collaboration, and innovation?

As a Demand Planner Specialist, you'll play a pivotal role in shaping the future of Ferrero by generating accurate demand plans that drive success across Sales, Brand Marketing, Trade Marketing, Supply Planning, and Finance.

As the Demand Planner Specialist, you'll continuously improve service level while simultaneously reducing finished goods inventory through accurate forecasting.

Key to this role will be anticipating and understanding the needs of different stakeholders across the company relative to forecasting, turning assumptions into actionable plans and providing insight into demand drivers to leadership.

This role is hybrid and reports into the Supply Network Planning Manager.

Main Responsibilities :

• Develop demand forecasts at multiple levels of aggregation for multiple time horizons as part of a demand planning function
• Review historical sales trends, research demand drivers, prepare forecast data, use statistical forecast models, and evaluate forecast results
• Track Forecast Key Performance Indicators (KPI’s), including bias, accuracy and forecast value add; Use these KPI’s to drive improvements
• Coordinate cross-functional research activities to reconcile significant variances and refine the forecast model to reflect updated sales, trade marketing and marketing assumptions
• Interact with sales, marketing, trade marketing and finance to understand demand forecast drivers
• Utilize a collaborative consensus approach by working with sales, marketing, trade marketing and finance to obtain and ensure that current and accurate information are used for demand forecasts
• Use and maintain the Demand Planning software as the primary forecasting system tool
• Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-in / phase outs
• Closely coordinate and communicate customer action plans with supply planning and deployments

Who we are looking for :

• Bachelor’s Degree in Logistics, Operations Planning, Engineering, or related fields required
• 1+ years’ experience with FMCG or equivalent
• 1+ years’ experience in Demand Planning or forecasting role
• Proficient Microsoft Office (Word, Excel) skills
• Understanding of statistics, forecasting and forecasting methods
• Experience with SAP APO & ECC or similar applications
• Strong analytical, organizational, decision making, and presentation skills
• Ability to multitask, set priorities and problem solve
• Ability to work effectively with others
• Ability to identify and define issues, lead root cause analysis, and develop and manage corrective action plans

Accommodation :

Ferrero Canada will accommodate the needs of applicants with disabilities throughout all stages of the selection process.

If you need accommodation during the recruitment process, please advise the HR Representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.

About the Role :

This role is located at 100 Sheppard Avenue East, North York, ON M2N 6N5

How to be successful in the role and at Ferrero :

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.

We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero.

The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.