Tier 2 Technical Support Canada

Chronos Consulting
Canada
75K $ / an (estimé)
Temps plein

Job Description

Our client is a leading WordPress page builder plugin. They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours.

The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow professionally, master and practice industry-leading methodologies and tools, and be involved with the cutting-edge technology that’s building the web of tomorrow.

Requirements

At least 2 years experience in Technical Support (Tier 1 or 2)

Experience with WordPress, HTML, CSS and JavaScript

Experience with web development and inspection tools

Knowledge of PHP and other coding languages an advantage

Knowledge of Web Applications

Experience with Web Servers and infrastructure, hosting, cloud and SaaS an advantage

Web Design / Development background an advantage

Ability to analyze and solve complex technical problems

Ability to fluently communicate complex technical ideas in English

Ability to break down and guide through a technical process

Ability to work under pressure

Il y a plus de 30 jours
Emplois reliés
Chronos Consulting
Canada

The Tier 2 Technical Support agent is an advanced-level technical position, offering many opportunities to grow professionally, master and practice industry-leading methodologies and tools, and be involved with the cutting-edge technology that’s building the web of tomorrow. At least 2 years experie...

Transcom
Canada
Télétravail

Customer Service Advisor and Technical Support Advisor - Mobile Devices and Services - Work-at-Home - CANADA. Job category: Technical Support Agent. Pay increases with continuous learning and advancement to new tiers of support. Transcom is a global customer experience specialist, providing customer...

Chronos Consulting
Canada

They are looking for Technical Support Agents. These are full-time, home office based positions providing technical support via chat or email during regular working hours. As Tier 1 support you will learn how to review, analyze, and resolve a variety of customer issues, quickly, and professionally, ...

12667134 CANADA INC.
CA

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...

Transcom
Canada
Télétravail

As a Technical Support Agent, you’ll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and services, or troubleshoot technical issues to find solutions. Technical Support Advisor - Work From Home - Canada. Experien...

Offre sponsorisée
ApexFocusGroup
Canada

No Administrative Assistant admin experience needed. Administrative Assistant Admin Work From Home - Part Time Remote Focus Group Panelists. Administrative assistant admin experience is not necessary. If you are an administrative assistant or someone just looking for a flexible part time remote work...

Hines Legal Professional Corporation
CA

Heures de travail: 15 to 40 hours per week.Schedule and confirm appointments.Prepare and key in correspondence and legal documents.Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage.Computer and technology knowledge.Work conditions and ...

San Diego Unified
Canada

Supervising Administrative Assistant II. Supervising Administrative Assistant II. Supervising Administrative Assistant II. Supervising Administrative Assistant II . ...

KPMG
Canada, Canada

KPMG is looking for an Administrative Assistant who can provide support on a range of activities to ensure a high-quality product. College diploma or an equivalent combination of education and experience with an administrative assistant skill set. Provide administrative support to partners, senior m...

Empire Life
, Any Canadian Location, CA

Customer Service Representative - Recent Graduate. Empire Life is looking to hire Recent Graduates to join our team as a Customer Service Representative!. Deliver excellence - provide a personal, accurate, professional, and courteous service and resolution to our customers. Processing applications a...