Senior Software Quality Assurance (QA) Tester

ABOUT THE ROLE :

The Senior Quality Assurance (QA) Tester is a member of HSO’s Digital House. The Digital House is a dynamic, cross-functional team comprised of Software Engineers, QA Engineers, and Product Managers who work closely with internal and external parties to build a new digital experience for our users.

As a Senior QA Tester in the Software Applications team, the use of Agile methodology and Scrum is something you embrace! Your passion for testing means you exhibit exceptional testing skills, attentional to detail, a passion for customer advocacy and a high degree of adaptability and creativity.

You have a track record of designing and executing manual tests. You’re not afraid to take initiative and ownership and you make sure to stay on top of the latest and greatest in technology.

If you’re right for this opportunity, you are ready to jump in! You thrive on beating deadlines and surpassing expectations.

You have a winning attitude and love to learn from and collaborate with others. Having a full plate doesn’t intimidate but motivates you and you have a knack for triaging multiple priorities and juggling tasks while maintaining attention to detail.

Main Responsibilities :

• Work closely with the QA team, developers, and product owners to understand user scenarios, to transform high-level requirements into optimized manual tests.
• With a passion for testing, you advocate for, and contribute to, achieving the highest possible level of testing in support of delivering quality software.
• Lead manual test efforts using best practices.
• Analyze test results and submit quality defect reports, when required provide support to development engineers to aid in defect resolution.
• Develop and execute manual test cases.
• Take ownership of maintaining the suite of tests.
• Working in a fast-paced environment that requires agile, clear thinking for quick turnaround of accurate, high-quality deliverables while managing multiple priorities.
• Staying abreast of current technologies and industry trends. A techie at heart, you leverage all technology to its fullest.
• Finding innovative solutions to any problems that may arise, including working with developers to reproduce issues / defects.
• Using your excellent communication skills : the ability to clearly explain complex technical issues to colleagues and stakeholders, with varying levels of technical knowledge.
• Work collaboratively with other teams.
• Taking initiative, you know when to check-in, but won’t let it slow you down. You are willing to go the extra mile when it’s crunch time.
• Being a flexible team player. Contributing positively to the culture of our workplace by staying positive, engaged in the work you do and energized by the difference you’re making
• Must Have Qualifications :
• Bachelor’s degree in computer science or equivalent.
• Solid background in software quality assurance, with 7+ years experience as a QA Tester.
• Experience with developing automated tests using Java and Selenium
• Experience in building manual tests for web apps.
• Proven ability to take user requirements and build a robust suite of manual tests.
• Strong analytical and problem-solving skills.
• Experience in writing high quality maintainable tests.
• Experience working on Software and / or IT project(s) in a team environment.
• Experience working within the Azure DevOps environment.
• Experience in using a test case repository and defect management tool.
• Experience building a testing environment, knowledge of virtualization, cloud, and container technologies.

Desired Qualifications :

• A passion for software quality, solid problem-solving skills, strong work ethic and attention to detail is imperative.
• Excellent communication skills, both oral and written.
• Ability to communicate with external and internal business and technical audiences.
• Experience adapting to change quickly, multi-tasking and working under tight deadlines.
• Knowledge and experience with Agile methodologies.
• A willingness and ability to be coachable, to learn and implement best practices.
• Have experience working with clients / organizations in the health-care sector.
• You have an entrepreneurial spirit and can work well either independently or in a cross disciplinary team, remote or co-located

WHAT YOU CAN EXPECT :

In Your First 30-90 Days :

• Complete our orientation program with other new hires to learn about HSO, our values of trust, inclusion, collaboration, innovation and learning, and our mission of quality improvement in healthcare and social services.
• Set your performance and learning objectives for the year in collaboration with your people manager.
• Meet regularly with your people manager to discuss your learning progression and alignment for your accountabilities.
• Take on assigned initiatives or projects for your role.

What We Can Offer to You : (Talent team to amend as needed for permanent vs. contract postings)

• Hybrid work model.
• Competitive compensation and benefits, including a defined benefit pension plan.
• Time off programs, including office shutdown during last week of December.
• Professional development support.
• A culture that measures and values psychological safety, inclusion and engagement

WHO WE ARE AND WHAT WE DO :

Health Standards Organization (HSO) and our affiliates Accreditation Canada (AC) and the Institute for Quality Management in Healthcare (IQMH) are global, not-for-profit, revenue generating organizations.

Together, we develop standards and deliver assessment programs and quality improvement solutions that have been adopted in over 12,000 locations across five continents.

Our people-centered programs and services have been setting the bar for quality across the health ecosystem for 65 years.