VP, Information Security

Job Description

The Opportunity

The leader of our Information Security Risk Management efforts is responsible for the overall delivery of the enterprise Information Security oversight and challenge, approach across Manulife.

The incumbent will serve as a Subject Matter Expert on matters of Information Security and must be a principle driving force to continuously mature those capabilities across Manulife aligned to the Cybersecurity threats we face.

This leader will be the content owner for Manulife enterprise Information Security related Standards, will collaboratively craft the approach and roadmap to evolve Manulife’s information security capabilities and will assesses progress against expectation across the enterprise.

This leader oversees the enterprise Information Risk Management team ensuring work is managed, prioritized, and completed in alignment with business goals, drivers and commitments.

Key Accountabilities

• Delivering information Security expertise and advice to business users and IT users enabling them to manage their Information Security risks efficiently and effectively.
• Managing the Information Security Risk Management team and function with direct reports in multiple locations with responsibility for all staffing decisions related to this team.
• Adjusting and setting risk commitments within the team. In a changing environment, constantly reviewing and balancing the team’s business-as-usual commitments with short-term / immediate priorities and long-term strategic initiatives.

Completing short-term planning and creating long-term strategy that will mature information risk management capabilities ensuring the practices keep pace with both internal drivers (company strategy and goals) and external drivers (technology, regulations, threats, vulnerabilities, etc.).

Fostering and maintaining a talent pipeline to ensure staff openings and hiring are managed proactively; devising training paths and development plans to ensure skills within the team are fostered and strengthened to meet both the current and anticipated demand;

maintaining and if appropriate attaining new certifications. Anticipating the needs of skills, knowledge, and tools for their team.

• Being responsible and accountable for team budget and spending.
• Promoting a strong information risk management culture.
• Staying abreast of new regulations, laws, and requirements for relevant risks across jurisdictions and overseeing compliance with same as required.

Ensuring staff are properly trained and keep current with information risk and resilience developments, and technology (both in use at Manulife and across the industry).

• Interacting with and cooperating with information risk teams globally ensuring uniform processes and compliance with Global Information Risk Management processes, procedures, policies, standards, templates, and guidelines.
• Maintaining and fostering enduring relationships with internal customers namely, executives and other staff within business lines project managers, developers, and others.
• Maintaining and fostering relationships with executives and peers within the wider Information Risk Management community and others within other second and third-line of defense teams (Audit Services, Operational Risk, Compliance, Investigative Services, Enterprise Risk, etc.).

Job Requirement :

• Minimum 10 years progressive leadership in the area of Information Security management, principles, processes and deliverables within a large enterprise.
• Expertise in best practices of various aspects of information risk management and prior experience as a leader in Information Risk.
• Strong communication skills and ability to distill highly technical information for non-technologists including executives.
• Strong competencies in collaboration, problem solving and influence.
• Knowledge of the regulatory environments in Canada and the US.

Competencies :

• Strong leadership, communication, consulting, decision-making and influencing skills.
• Superior presentation and facilitation skills to all levels and audiences.
• Ability to develop and maintain strong relationships.
• Solid knowledge and understanding of the industry, ability to understand the strategic direction of the Company and solve operational challenges.
• Strong time management and organizational skills to manage multiple tasks and changing priorities.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better.

With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States.

We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions.

At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.

4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under 945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife / JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.

All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife / John Hancock policies.

To request a reasonable accommodation in the application process, contact

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between

$171,200.00 CAD - $317,700.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location.

The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education / training.

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption / surrogacy and wellness benefits, and employee / family assistance plans.

We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources.

Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

If you are applying for this role in the U.S., please contact for more information about U.S.-specific paid time off provisions.