Description
Cybercrime Customer Protection Analyst (Canada)
The Cybercrime Customer Protection Analyst will play a pivotal role on the Cybercrime Customer Protection team to protect TD customers from digital threats.
The analyst will provide research, evaluation, assessment, operational, reporting and / or analytical support on Technology Controls / Information Security related programs and initiatives.
May participate and provide advice / guidance on Cyber Security projects of moderate complexity.
- Supports the Cybercrime Customer Protection team to build and mature capabilities to mitigate digital threats to our customers.
- Duties will include mitigating phishing, smishing and vishing threats targeting TD Customers
- Taking on a leadership role within the team to ensure operational effectiveness and identify process improvement opportunities.
- Identifying new methods to detect, inspect, research and mitigate phishing threats
- Enhancing executive level metrics and reporting
- Building out process documentation
- Vendor management to ensure service quality
- Special projects or initiatives
Depth & Scope :
- Provides enterprise wide subject matter expertise on cyber security and / or fraud
- Identifies opportunities for process improvements and creates gap analysis reports
- Responds to Security Incidents, provides guidance, research and root cause analysis and develops remediation plans
- Participates and provides advice / guidance on special projects and takes initiative to identify new opportunities to drive positive change
- Analysis and contribution of enterprise level metrics and reporting
- Prioritizes and manages own workload in order to deliver quality results and meet timelines under guidance of management
Education & Experience :
- Bachelor's degree or the equivalent combination of education and work experience required
- 5-7 years related experience required
- Security+, CISSP, or other Cybersecurity certifications preferred
- Experience in Cybercrime, Fraud, or Cyber Threat Management preferred
- Strong written and procedural documentation skills
- Ability to independently identify, address and resolve problems
- Strong interpersonal communications skills
- Team player
Preferred Qualifications / Attributes :
- Strong writing skills
- Critical thinker with attention to detail
- Experience within financial services
- Ability to adapt to changing customer requirements and priorities
LI-Tech
Who We Are :
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches / stores.
Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world.
More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support.
We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing.
As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking.
Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential.
Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals.
As an organization, we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.
Additional Information :
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD and we’re committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.
to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only) :
Sans Objet
Cyber Security Analyst - Client Security Support
The Cybersecurity Analyst plays a crucial role in supporting Deloitte's client engagements by providing expertise on cybersecurity matters and ensuring compliance with internal policies and standards. By collaborating with cross-functional teams, the Cybersecurity Analyst helps mitigate risks, ensur...
Information Security Analyst
My client is looking for an Information security analyst to work with IT team to implement corrective measures, maintain security documentation and assist in remdiation process. Wide experience in cybersecurity including , Security monitoring tools including SIEM & EDR, firewall configuration an...
PERM Int. Information Security Analyst to manage incidents and conduct vulernability assessments for our automotive client
Information Security Analyst, focusing on security operations, incident response, and vulnerability assessments. Information Security Analyst to manage incidents and conduct vulernability assessments for our automotive client. Cybersecurity Industry certifications including SANS, Comp-TIA Security+,...
information technology (IT) security analyst
Design, develop and implement information systems business solutions. Provide advice on information systems strategy, policy, management and service delivery. Assess physical and technical security risks to data, software and hardware. Develop policies, procedures and contingency plans to minimize t...
Application Security Analyst, Information Security
Application Security Analyst, Information Security!. We're seeking an Application Security Analyst well-versed in risk analysis, vulnerability assessment methodologies, and information security concepts. Your role involves supporting security risk assessments for both internally developed and third-...
Information Security Analyst
We’re seeking an experienced information security analyst focusing on cyber threat detection to deliver cyber security insights on a daily basis. As part of a team of specialists, the information security analyst will “slice and dice” data using various methods and create new visions for the future....
IT Security Analyst II
Proficient in monitoring various security administrative consoles as well as IT related administrative consoles to determine root causes for security events (Security Incident and Event Management, Endpoint Protection, Cloud Access Security Broker, Email Security). Monitors multiple Security Tools t...
Senior Manager, Identity and Access Management (Cyber Information Security)
You will be responsible for architectural delivery and operations support in the IAM Domain Cyber Security Services, both directly and working through group of senior solution engineers and technical support specialists that you will manage. IAM solutions are meeting security and business objectives...
Senior Cyber Security Analyst, EIAM Onboarding (GCS)
Access Provisioning, Coaching, Confidentiality, Cybersecurity, Cyber Security Management, Data Analysis, Decision Making, Detail-Oriented, Encryption Software, End-to-End Testing, Group Problem Solving, High Impact Communication, Identity Access Management (IAM), Information Security Management, Inf...
Information Security Analyst
Preferred License or Certification in Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP), Information Systems Security Architecture Professional (ISSAP), AWS Certified Security Specialty and/or Certified Cloud Security Knowledge (CCSK). TFS curr...