SR Application support resource

Are you a Program Manager looking for a new opportunity?

Are you looking for a new contract opportunity?

We are pleased to offer you a new contract opportunity for you to consider : Program Manager

• Start : ASAP
• Estimated length : 12 months
• Location : Toronto
• Hybrid role- 2 days a week in office Monday & Thursday

Advantages

• You will have an opportunity to work with a leading employer in the local market.
• Potential for contract extension and conversion.

Responsibilities

• Provide ongoing support to end-users to ensure the successful adoption and their efficiency.
• Configure applications to meet requirements and ensure data quality and completeness.
• Train end-users on how to use the applications interpret the data generated.
• Liaise with other business and technology teams to assess and assign risk and follow up on issues identified during review of communications.
• In-depth knowledge of data strategy, governance, and integration principals.
• Prepare metrics and reporting related to the applicability and effectiveness of the program.
• Ensure that Service Level Agreements (SLAs) are being maintained.
• Troubleshoots problems using tools and routine procedures; escalates as appropriate.
• Executes scheduled maintenance routines in accordance with standard procedures.
• Documents procedures, architectural blueprints, and testing methodologies.
• Basic cybersecurity knowledge.

Qualifications

MUST HAVE :

• 4+ years relevant Communication Surveillance experience.
• Experience with cloud technologies and architectures.
• Experience with the various electronic communication platforms and data types.

NICE TO HAVE :

• Experience working in Compliance Technology at a Large Global Bank
• Familiarity with Behavox, Smarsh, Global Relay, Theta Lake, and Mobius vendor solutions.
• Experience with analytical concepts (e.g., Databases, Indexes, Lexicons, Scenarios, and Models
• Experience in doing minor scripting a plus on data types and interfaces (e.g., XML, CSV, EML, API), SR Application support resource

Summary

Do you have this experience? If you answer YES, then please apply IMMEDIATELY to so we can then discuss your experience and interest in this opportunity!

Randstad Technologies Group

Canada's largest provider of IT Staffing Solutions, offering hundreds of permanent and contract opportunities across all roles, levels and platforms.

Our Web-based tools help you see and apply for jobs matched automatically to your skills and preferences. When you're ready to interview we meet with you in person to help you build the technology career path you've always wanted.

Visit www.randstad.ca to get started!

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees.

In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary / gender non-conforming;

Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle.

We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.

ca to ensure their ability to fully participate in the interview process.