Customer service associate

Customer service associateBanner : RONAEntity : RONA - 41090 - MascoucheCity : MascoucheProvince : QuebecJob Status : Part TimeJob Category : FrontendClosing Date : Apply HereBy joining the RONA family, you'll enjoy many benefits, such as : An inclusive and safe working environmentPromotion of work-life balanceExclusive employee discountsBenefits : insurance (certain conditions apply), annual salary review, etc.

Opportunities for advancement within the companyAn employer that's involved in the communityTeamwork and ongoing trainingA comprehensive training program for all new hiresA student incentive programAnd much more!At RONA, over 22,000 employees let their passion blossom every day.

Our teams from the RONA+, RONA, and Dick's Lumber banners across Canada are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

You've got the talent? We've got the tools! Here, your work and ideas will contribute to building a flourishing organization.

Your voice will always be heard and valued. You'll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So if you're looking to do what you love, we could be a perfect match.Become a member of our customer service team! Use your skills to guide customers, manage their special orders and ensure an great shopping experience.

Your focus on service and ability to keep our store well organized will enable you to access a rewarding job while actively contributing to our success.

Your role : Assist customers with their information / product requirements in the store or over the telephonePrepare special orders, obtain the required information and specifications from customer, contact Special Order Purchaser to establish and confirm price and available delivery dateMaintain entire store, including ensuring area is well stocked and merchandised with current product levels and information signage.

Monitor inventory levels, perform inventory counts, and highlight inventory concernsKeep current on flyer and promotional eventsActively strive to increase product knowledge, understand application and / or renovation techniques, and improve selling skills by participating in available training sessionsOther related tasks to ensure the store runs smoothlyWhat we're looking for : Effective selling skills and a commitment to providing excellent customer service are essentialGood communication and interpersonal skills are needed to assess customer requirements and make recommendationsSome experience in a customer-focused role is requiredThe ability to perform work duties involving stretching, bending, lifting, and carrying medium to heavy products is requiredRONA is committed to encouraging diversity and inclusion.

We are pleased to consider applications from all qualified candidates, regardless of race, colour, religion, sexual orientation, gender, nationality, age, disability, or any other protected status.Apply Here