CLA is looking for a team member who specializes in Billing Services & Customer Service that will support the accounts receivable process for multiple clients.
They will handle numerous customer service calls related to billings, property ownership changes, and more.
Customer Service / Client Expertise : Serves as the first level of escalation for customer service inquiries on all billing service clients.
Coordinates property ownership change requests, preparation of final billings, and new customer setups. Researches ownership issues with the county assessor, maintains records and processes notes on customer accounts.
Assists with preparation and mailing of customer bills, delinquent notices, collects and posts payments on account, assists with payment arrangements, and prepares shut-off notices.
Client Support : Assists with rate increases, preparation of consumption reports, water budgets, and mailing of newsletters.
Prepares drafts of correspondence to support communications with residents and others.
Requirements :
Experience : minimum three years of customer service experience with strong data entry skills. Three or more years familiarity with Account Receivable principles.
Education : High school diploma or equivalent required. Associates degree in customer service or business related field a plus.
The wage range for this position is : $ - - USD Hourly
Factors such as geography, experience, education, skills, and knowledge may impact position of pay within the range.
The application window for this position is anticipated to close 30 days from the posted date or once the position has been filled.
LI-PG1
Equal Opportunity Employer / AA Employer / Minorities / Women / Protected Veterans / Individuals with Disabilities.
Click here to learn about your hiring rights.
Wellness at CLA
To support our CLA family members, we focus on their physical, financial, social, and emotional well-being and offer comprehensive benefit options that include health, dental, vision, 401k and much more.
To view a complete list of benefits click here.
Billing Services Technician II
Billing Services & Customer Service . They will handle numerous customer service calls related to billings, property ownership changes, and more. Customer Service / Client Expertise: Serves as the first level of escalation for customer service inquiries on all billing service clients. Coordinates pr...
Billing Coordinator
Review of e-billing proformas making sure they are in line with Outside Counsel Guidelines, coded correctly and escalating any issues to the Billing Lawyer. Experience in billing and e-billing in a law firm or professional services firm. Work directly with lawyers to manage the billing process from ...
administrative assistant
Secondary (high) school graduation certificate.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Compile data, statistics and other information.Order office supplies and maintain inventory.Greet people and...
administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Arrange and co-ordinate seminars, conferences, etc.Assist with staff consultation and grievance procedures.Coordinate the flow of information within the team.Direct and control daily operations .Open an...
Billing Coordinator
The Billing Coordinator is responsible for handling all aspects of the agency’s client billing cycle by ensuring that billing is completed effectively, efficiently, and accurately. Prepare accurate invoicing in a timely manner; distinguishing between projects that require immediate billing for prebi...
Administrative Assistant, Executive Director, Indigenous Health - BC Centre for Disease Control
The Administrative Assistant manages the day-to-day administrative operations and resolves day-to-day problems to ensure accurate and timely delivery of administrative service; analyzes, interprets and adapts guidelines; and works independently with minimal direction to balance priorities and workfl...
administrative assistant
Education: Secondary (high) school graduation certificate.Experience: 1 year to less than 2 years.Arrange and co-ordinate seminars, conferences, etc.Plan and control budget and expenditures.Establish and implement policies and procedures.Record and prepare minutes of meetings, seminars and conferenc...
administrative assistant
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Arrange and co-ordinate seminars, conferences, etc.Record and prepare minutes of meetings, seminars and conferences.Determine and establish office procedures and routines.Schedule and confirm appointmen...
office administrative assistant
Heures de travail: 40 hours per week.Arrange and co-ordinate seminars, conferences, etc.Assist with staff consultation and grievance procedures.Coordinate the activities of the HR department in order to ensure they meet the organization's goals .Coordinate the flow of information within the team.Dir...
administrative assistant
Arrange and co-ordinate seminars, conferences, etc.Record and prepare minutes of meetings, seminars and conferences.Determine and establish office procedures and routines.Schedule and confirm appointments.Answer telephone and relay telephone calls and messages.Compile data, statistics and other info...