We are a marketing consulting firm that strives to create significant business results for many of Canada’s leading organizations.
Our consultants are pragmatic, organized and problem solvers who provide insights from a variety of industries, to manage and be a catalyst for positive change in organizations.
Are you a go-getter with a passion for making connections and driving results? Do you thrive in a fast-paced environment where every interaction is an opportunity to shine?
If so, we want you to join our team as a Sales Representative for our Client TELUS Communications .
Job Description :
- Communicate effectively with customers.
- Demonstrate excelling direct selling technique by engaging customers and providing product knowledge.
- Respond to customer inquiries, research, resolve, and follow up on customer issues.
- Assess customer needs and provide appropriate recommendations and solutions.
- Maintain and update customer service database appropriately documenting all transactions and pertinent interactions.
- Pleasantly, and professionally work with customers to answer questions and de-escalate problems.
Requirements / Qualifications :
- Excellent communication skills, customer service skills, and superior interpersonal skills
- Very strong attention to detail and ability to thrive in a fast-paced, agile, passionate environment.
- The ability to empathize with and prioritize customer needs.
- Effective problem-solving skills including decision making, time management & immediate prioritization of tasks as assigned.
- The zeal to work successfully in a team environment as well as independently.
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