user support technician

INGENIOUS MANAGEMENT CONSULTING LTD

Toronto, ON, CA

30 $ / heure

Permanent

Education :
Expérience :

Education

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Tasks

Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

Personal suitability

Accurate
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Initiative
Judgement
Organized
Team player

Experience

1 year to less than 2 years
Durée de l'emploi : Permanent
Langue de travail : Anglais
Heures de travail : 60 to 88 hours bi-weekly

Il y a 18 heures

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