Time & Labour Management, Senior Implementation Specialist, HR Tech

ADP
Burnaby, BC
62K $-73K $ / an (estimé)
Permanent
Temps plein

Position Description

Time & Labour Management, Senior Implementation Specialist

ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts.

The Implementation Specialist (IS) is accountable for all aspects of assigned Time and Labour Management (TLM) and Workforce Now (WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support, and turnover to Client Services.

The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration (for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved.

The IS works with medium to large-sized organizations, with no limit on the complexity or feature / functionality usage of the client.

The role demands a solid foundation in project management given the size and complexity of the accounts assigned.

Responsibilities :

  • Responsible for the quality implementation and set up of ADP’s WFN implemention methodology
  • Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment.
  • Training, Testing, and validation with the client before participating in the first go-live.
  • Managing various accounts from project initiation and supporting the client through all phases of the implementation.
  • Managing project risks and escalations to resolution.
  • Provide timely follow-up and resolution of open project-related items
  • Meet project task milestone and due dates
  • Achieve positive customer satisfaction outcomes
  • Work collaboratively with customers and team members to achieve desired project results

KNOWLEDGE, EXPERIENCE AND SKILLS

Education

Post-secondary education or related business experience

Required :

  • 2+ years of time and attendance experience or relative field
  • Effective communication : verbal and written skills in English & French
  • Previous experience working directly with clients.
  • Excellent client management, and interpersonal skills
  • Ability to work independently, resourceful, and be a strong team player.
  • Knowledge of Excel.

Attributes :

  • Ability to organize, schedule, and facilitate effective meetings.
  • Ability to multitask, probe, analyze, and problem solve.
  • Detail oriented and ability to follow-through.
  • Strong organization, time management and prioritizing skills.
  • Il y a plus de 30 jours
Emplois reliés
ADP
Burnaby, Colombie-Britannique

Time & Labour Management, Senior Implementation Specialist. The Implementation Specialist (IS) is accountable for all aspects of assigned Time and Labour Management (TLM) and Workforce Now (WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial...

BMO
Canada, Canada

Identity and Access Management (IAM), Cloud Infrastructure Entitlement Management (CIEM) Cloud Identity Security experience is a MUST. Builds relationships and liaises with stakeholders to understand problems and opportunities and recommends solutions leveraging Cloud Infrastructure Enablement Manag...

ADP
Burnaby, Colombie-Britannique

ADP’s dynamic Implementation team, and at the forefront of delivering enterprise-level services such as Payroll, HR, Time and Attendance, and Benefits Solutions to Major and National accounts. Implementation Specialist, Payroll. Implementation Specialist, Payroll. As an Implementation Specialist (IS...

S.i. Systems
Vancouver, Colombie-Britannique

Senior Business Analyst with expertise in Maximo Asset Management (MAS) implementations and support. Familiarity with project management principles and methodologies. Strong communication and stakeholder management skills. ...

BDO
Vancouver, Colombie-Britannique

Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Benefits functionality. Managing multiple implementations/engaging w clients at the same time. Ceridian Dayforce Benefits Implementation Consultant. Lead all phases of the Dayforce implementation inc...

Siemens
Burnaby, Colombie-Britannique

Senior Implementation Specialist. Atellica, Automation and Informatics Implementations for both the pre- implementation and implementation phases of these projects. In addition, the IPS will support Atellica & Automation Implementations by providing installation automation workflow recommendatio...

BDO
Vancouver, Colombie-Britannique

Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Workforce Management (WFM) functionality. Ceridian Dayforce WFM Implementation Consultant or Senior Consultant. Managing multiple implementations/engaging w clients at the same time. Lead all phases ...

HR & Talent Aquisition
Vancouver, Colombie-Britannique

The Sr HRBP will be joining an overall HR function of over 50 people, and specifically a team of 11 (HRBPs and HR Generalists) that reports into the Director, Human Resources. The Sr HRBP is responsible for performance management, workforce planning, leadership coaching, succession planning, employe...

BMO
Canada, Canada

Supports the analysis, development, evolution, monitoring and oversight of the HR risk management framework and governance system for all risks applicable to HR, including control testing. Develops and monitors a robust risk management framework including a governance framework & practices that is l...

ADP (Automatic Data Processing)
Burnaby, Colombie-Britannique

Time, Lead Implementation Specialist, HR Tech. ADP's Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist (IS) is accountable for all aspects of assigned Payroll and Workforce Now ...