Position Description
Time & Labour Management, Senior Implementation Specialist
ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts.
The Implementation Specialist (IS) is accountable for all aspects of assigned Time and Labour Management (TLM) and Workforce Now (WFN) account setup, including analysis, configuration, validation, issue resolution, process training, initial live run(s) support, and turnover to Client Services.
The IS must be capable of successfully implementing new business, platform conversions, and existing account reconfiguration (for example, spin-offs) while ensuring a high degree of client satisfaction and maintaining high productivity regardless of the processing platform or client-facing application involved.
The IS works with medium to large-sized organizations, with no limit on the complexity or feature / functionality usage of the client.
The role demands a solid foundation in project management given the size and complexity of the accounts assigned.
Responsibilities :
- Responsible for the quality implementation and set up of ADP’s WFN implemention methodology
- Analyze, configure, and understand the client’s TLM needs to properly set up the client’s WFN environment.
- Training, Testing, and validation with the client before participating in the first go-live.
- Managing various accounts from project initiation and supporting the client through all phases of the implementation.
- Managing project risks and escalations to resolution.
- Provide timely follow-up and resolution of open project-related items
- Meet project task milestone and due dates
- Achieve positive customer satisfaction outcomes
- Work collaboratively with customers and team members to achieve desired project results
KNOWLEDGE, EXPERIENCE AND SKILLS
Education
Post-secondary education or related business experience
Required :
- 2+ years of time and attendance experience or relative field
- Effective communication : verbal and written skills in English & French
- Previous experience working directly with clients.
- Excellent client management, and interpersonal skills
- Ability to work independently, resourceful, and be a strong team player.
- Knowledge of Excel.
Attributes :
- Ability to organize, schedule, and facilitate effective meetings.
- Ability to multitask, probe, analyze, and problem solve.
- Detail oriented and ability to follow-through.
- Strong organization, time management and prioritizing skills.
Senior Advisor - Labour Relations (Full time Temporary)
We are looking for a full-time temporary Senior Human Resources Advisor - Labour Relations to join our Labour Relations team within the Employee Services Division. TEMPORARY SENIOR HR ADVISOR - LABOUR RELATIONS. In this role, you will provide expert advice and support to management staff regarding c...
Senior Implementation Project Specialist
Senior Implementation Specialist. Atellica, Automation and Informatics Implementations for both the pre- implementation and implementation phases of these projects. In addition, the IPS will support Atellica & Automation Implementations by providing installation automation workflow recommendatio...
Senior Business Analyst with expertise in Maximo Asset Management (MAS) implementations and support
Senior Business Analyst with expertise in Maximo Asset Management (MAS) implementations and support. Familiarity with project management principles and methodologies. Strong communication and stakeholder management skills. ...
Lead Implementation Specialist, Time
Time, Lead Implementation Specialist, HR Tech. ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist (IS) is accountable for all aspects of assigned Payroll and Workforce Now ...
Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities.
Senior Infrastructure Analyst/Test Environment Management Specialist to support integration quality assurance and testing activities. As a Test Environment Management Specialist, you will ensure that Vancity integrates quality assurance and testing activities throughout its software delivery process...
Lead Implementation Specialist, Time - Now Hiring!
Time, Lead Implementation Specialist, HR Tech. ADP’s Implementation organization provides enterprise-level Payroll, HR, Time and Attendance, and Benefits Solutions to Major and national accounts. The Implementation Specialist (IS) is accountable for all aspects of assigned Payroll and Workforce Now ...
Senior Oracle HCM Techno-Functional Consultant to streamline HR processes and support Oracle HCM implementation. - 0110304
Senior Oracle HCM Techno-Functional Consultant to streamline HR processes and support Oracle HCM implementation. Learning Management, Performance Management and Talent Management Module Design and Implementation. Talent Management & Talent Acquisition & Career Development module design. Apps technic...
Senior Implementation Specialist, Payroll- HRTech
ADP’s dynamic Implementation team, and at the forefront of delivering enterprise-level services such as Payroll, HR, Time and Attendance, and Benefits Solutions to Major and National accounts. Implementation Specialist, Payroll. Implementation Specialist, Payroll. As an Implementation Specialist (IS...
Ceridian Dayforce Benefits Implementation Consultant or Senior Consultant (Full Time Permanent Opportunity)
Ceridian Dayforce Human Capital Management (HCM) implementation experience, with a focus on Dayforce Benefits functionality. Managing multiple implementations/engaging w clients at the same time. Ceridian Dayforce Benefits Implementation Consultant. Lead all phases of the Dayforce implementation inc...
Senior Human Resources Business Partner, Labour Relations
The Sr HRBP will be joining an overall HR function of over 50 people, and specifically a team of 11 (HRBPs and HR Generalists) that reports into the Director, Human Resources. The Sr HRBP is responsible for performance management, workforce planning, leadership coaching, succession planning, employe...