JOB DESCRIPTION
Veterinary Client Liaison
Department : Dentistry and Oral Surgery
Location : Calgary, AB
Calgary Animal Referral and Emergency (;Centre is welcoming a full-time Veterinary Client Liaison for our Dentistry team.
We’re looking for a personable yet highly professional service extraordinaire to join us in delivering our mission to our medical teams, clients, and their pets.
About the Role
Desired Attributes and Requirements
The ideal candidate is organized, calm under pressure and customer service focused, ideally you have :
Prior experience in customer service and administrative duties in a veterinary clinic setting
Prior knowledge / or ability to learn medical terminology and Cornerstone
Exceptional client service skills
Empathetic, nurturing, and positive attitude
Skilled in prioritizing needs, open to change, and adaptable
Initiative in carrying out assignments independently
Attention to detail with above-average time management skills
Must be flexible and available to work modified shift work (Monday to Thursday 8 am to 6 pm)
Excellent attendance and punctuality
Strong foundation in MS Office and email, phone and in-person etiquette
Previous veterinary experience or graduate from an accredited Veterinary Assistant program is preferred
What VCA Canada Offers
Join our team and you will make a huge difference in the lives of pets and their families! With an extensive network of hospitals across Canada, each location offers a diverse experience, a local community feel, and a caring culture of Wellness and Appreciation you can thrive in!
RRSP Employer 5 % Match Program saving for your future just got easier!
VCA Canada RRSP Student Loan - Ask us more!
A caring culture of Wellness and Appreciation!
Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!
Competitive wages and health / dental benefits!
Opportunity to apply for a Veterinary Technician / Technologist scholarship (annual process)
Annual uniform allowance
Exceptional career development : there is room to grow here!
Referral Bonus Rewards
Opportunities to give back to your community through VCA initiatives
Generous personal pet care discounts
Extra perks like shopping discounts and cool wellness apps!
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