Job Title : Data Analyst - Billing and Payment Systems
Rate : $22.50-$27.00 (some flexibility dependent on experience )
open to IC and T4
Hyrid : 2x per week in Toronto
Industry experience : Banking
Position Overview
As a Data Analyst, you’ll play a crucial role in ensuring accuracy and efficiency in our billing and payment systems. This position is ideal for a detail-oriented analyst with experience in commercial banking and billing processes, who is ready to drive financial accuracy, enhance automated payment solutions, and support data-driven decision-making within a collaborative environment.
Key Responsibilities
Billing and Payment Management : Oversee the posting of payments across multiple channels, ensuring correct application to accounts and invoices.
Set up automatic payment options and initiate collections as needed for unpaid invoices.
- Account Reconciliation : Regularly balance and reconcile accounts to uphold financial accuracy and compliance.
- Special Pricing Setup : Configure and manage bundled, consolidated, and custom pricing arrangements, ensuring alignment with negotiated terms.
- Transaction Processing : Process daily financial transactions, service requests, and customer queries in accordance with service level agreements (SLAs).
- Billing Analysis : Investigate and resolve billing anomalies by analyzing transaction data, identifying root causes, and implementing corrective actions.
- Stakeholder Collaboration : Partner with internal teams and external clients to meet business objectives, address processing issues, and ensure compliance with policy standards.
- Data Analysis and Reporting : Perform data analysis to uncover trends and provide actionable insights, supporting informed decision-making.
- Document Management : Maintain secure and organized financial documents according to organizational policies.
Qualifications
- Experience : Minimum 3 years in commercial banking, focusing on billing processes.
- Technical Skills : Proficiency in Microsoft Office, particularly advanced Excel skills (data analysis and pivot tables).
- Preferred Tools : Experience with Monarch software is advantageous.