Intermediate Operations Analyst responsible for enhancement of Seller Experience from Item Inbounding to returns- 29653

S.i. Systems
Toronto
Temps plein

Duration : 12 months to start, high possibility of extension

Location : Mississauga (hybrid, 2 days with Wed mandatory)

Work Hours : 7.5 hours a day

Job ID : WECJP

Project : The Operations Analyst, WFS will identify and deliver operational improvements on a day-to-day basis. This person would also be expected to spend 10-15% on site at the FC as well as the RC, establishing processes and managing cross-functional collaboration between multiple teams.

Responsibilities :

  • Monitor daily operational performance of key Metrics such as On-time shipment, Unshipped Orders, Inbound SLA, Undelivered Orders, Returns Rate to identify opportunities and issues
  • Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency
  • Work on the Returns charter, improving visibility, processes and reducing Disputes
  • Work cross-functionally with key stakeholders across different assets such as FC Operations, Transportation to implement processes in a scalable format
  • Engage with Sellers / Account Management team on a regular basis to understand pain points of the platform
  • Improve Data visibility and Reporting of all Supply chain metrics, working with Supply Chain and Analytics

Must Haves :

  • 4+ years of Warehouse / Supply Chain experience
  • Microsoft Office Tools (Excel, PowerPoint)
  • Il y a 22 jours
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