Duration : 12 months to start, high possibility of extension
Location : Mississauga (hybrid, 2 days with Wed mandatory)
Work Hours : 7.5 hours a day
Job ID : WECJP
Project : The Operations Analyst, WFS will identify and deliver operational improvements on a day-to-day basis. This person would also be expected to spend 10-15% on site at the FC as well as the RC, establishing processes and managing cross-functional collaboration between multiple teams.
Responsibilities :
- Monitor daily operational performance of key Metrics such as On-time shipment, Unshipped Orders, Inbound SLA, Undelivered Orders, Returns Rate to identify opportunities and issues
- Analyze and solve operational barriers with a focus on understanding root causes and driving forward opportunities to enhance productivity and efficiency
- Work on the Returns charter, improving visibility, processes and reducing Disputes
- Work cross-functionally with key stakeholders across different assets such as FC Operations, Transportation to implement processes in a scalable format
- Engage with Sellers / Account Management team on a regular basis to understand pain points of the platform
- Improve Data visibility and Reporting of all Supply chain metrics, working with Supply Chain and Analytics
Must Haves :
- 4+ years of Warehouse / Supply Chain experience
- Microsoft Office Tools (Excel, PowerPoint)
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