Salaire moyen d'un Technical Support Specialist en 2024 - Canada

Provide support to users and solve their technical problems. Maintain the confidentiality of information disclosed during a routine technical support request. Support corporate networks (firewall, VPN, WIFI, LAN/WAN). Work schedules can vary depending on critical support issues, projects, etc. ...

Job Title: Field Technical Support Specialist – Cone Crusher. Our client, a leading provider of rock crushing equipment for the mining industry, is seeking a bilingual (English/French) Technical Support Specialist. This role involves 50% work-from-home and 50% travel to client mining sites to provid...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...

You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We a...

Job Summary We are seeking a Technical Support Specialist with experience in ERP systems to support our ERP Financial analysis product, an Excel add-in that connects with Acumatica and Sage Intacct. Proven experience as a Technical Support Specialist or similar role, with a focus on ERP systems. The...

Develop, implement, support, and document automation for more effective systems support. ...

Customer Support: Provide timely and efficient technical support to Claris Healthcare customers (seniors, family, and professional care providers) via phone, email, chat, and other communication channels. As a Customer Support Specialist at Claris Healthcare, with a focus on Claris Companion, you wi...

Participate in scheduled “on call” rotation for after-hours coverage, including after hours, weekend and holiday Technical Support Hotline;. Establish and sustain active communication link with CSC personnel, and provide daily support for all territories as required;. Provide comprehensive support f...

Brandt is currently seeking a Technician Support Specialist - Agriculture for our Customer Support Centre in Regina. In this position, your primary responsibility will be providing technical machine assistance to the Brandt Agriculture (Ag) service teams. Manage technical assistance requests from Br...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...

We are hiring a Technical Support Specialist to join our friendly team of tech enthusiasts assisting customers to get the best out of their Autodesk products. Document support interactions in a company-wide case management system. Nous recrutons un spécialiste du support technique pour rejoindre not...

If you have experience with mobile mining equipment maintenance and operation and have an interest in travelling globally to support Komatsu customers & distributors in different regions of the world with underground hard rock product commissioning, product technical training, factory advanced suppo...

Senior Technical Support Specialist to analyze and resolve ticket issues related to networks, workstations, operating systems in a Microsoft environment. Serve as a senior resource, providing technical guidance to junior support analysts, reviewing escalated tickets, and establishing best practices ...

You will be part of our Ottawa team providing Level 1 Technical Support to March Networks Customers worldwide. Provide Level 1 Technical Support to March CSPs, End Customers, Incident Investigators, Sales Engineers, and Sales Managers via phone, chat, and email. When you join our team, you’ll enjoy ...

POSSE Technical Support Specialist:. Three (3) POSSE Technical Support Specialists. POSSE Technical Support Specialist Job Details:. Three (3) POSSE Technical Support Specialists. ...

The Information & Technology Services Unit (ITS) requires a Technical Support Specialist, similar to an IT Systems Administrator. Reporting into the Supervisor, Network & Infrastructure, this position will provide technical expertise and will play a key role in the support and implementation of infr...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...

Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...

Reporting to Director, Global Technical Support, as the Senior Consultant, Global Technical Support, you will provide system level post-sales support for CIENA's customer base. This includes testing, troubleshooting and remote technical support for CIENA products. Provide remote technical support (v...

Key Success Indicators: 1st level support delivered in a timely manner – first answer in the first 24 hours Easy and medium issues (12 to 24 hours) Critical issues (review – 1 hours, fixing – 24 to 48 hours, or longer depending on the complexity) 2nd level support (internal) delivered in a timely ma...

Respond to assigned help desk tickets, support and troubleshoot technical requests . Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Partner with Technical Support team members on various strategic projects when needed. Provide sup...

As a Technical Support Specialist, your core focus is to provide top-notch support, conduct product demonstrations, create training materials, and keep up with the latest technologies and trends. Technical Support Specialist I, FME Flow. Safe Software is looking for an FME Flow Technical Support Spe...

Provides Technical Support to Field client technical/operational people who require service/support, assist Field Technicians with remote support, set up new systems in DLS, set up new Access systems for sites, set up new CCTV systems and Compile Support Documents. CCTV / Access Control - Technical ...

Functioning as a key member of the Operations Team focused on customer technical support in service and repair, the technical advisor provides customer support for all current Olympus purchased equipment and/or repair related inquiries. Working to complete training all Olympus electronic products to...

Excellent communication skills, both written and verbal, with the ability to interact and explain technical concepts to clients. Ability to work on tasks independently, support clients, and meet timelines and the company’s quality objectives. Liaise with clients regarding technical matters and be ab...