The Technical Support Specialist provides technical support during whole sales stages, from pre-sales to after-sales. The Technical Support Specialist assists regional sales and marketing strategies from a technical perspective. The Technical Support Specialist plays an important role in ensuring cu...
Are you a tech-savvy professional excited to work with cutting-edge security systems? Our client, a leading security services provider in Greater Vancouver and the Lower Mainland, is hiring a Technical Support Specialist for a 3-month term (covering a leave) with potential for extension or future op...
Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communicatio...
Client Service Desk Technical Support Specialist. Reporting to the Client Service Desk Supervisor, under the day-to-day direction of the Client Service Desk Team Leader, the Client Service Desk Technical Support Specialist will:. Technical skills include expert knowledge in the support of computer h...
The Technical Support Agent is ultimately responsible for delivering a high level of technical support, along with business unit churn ratio and cancellation targets. Technical Support agents are responsible for direct customer service, support, and troubleshooting for oxio customers experiencing di...
Bilingual Technical Support Specialist. We at Raise are hiring a Bilingual Technical Support Specialist for one of our top clients. The main function of a technical help desk specialist is to provide technical assistance to computer system users. Read technical manuals, confer with users, or conduct...
Respond to assigned help desk tickets, support and troubleshoot technical requests . Collaborate with Technical Support team members to properly manage customer inquiries and escalate when appropriate. Partner with Technical Support team members on various strategic projects when needed. Provide sup...
If you have experience with mobile mining equipment maintenance and operation and have an interest in travelling globally to support Komatsu customers & distributors in different regions of the world with underground hard rock product commissioning, product technical training, factory advanced suppo...
Senior Technical Support Specialist to analyze and resolve ticket issues related to networks, workstations, operating systems in a Microsoft environment. Serve as a senior resource, providing technical guidance to junior support analysts, reviewing escalated tickets, and establishing best practices ...
Here are the benefits of working as a Customer Service and Technical Support Specialist. The tasks you will perform as a Customer Service and Technical Support Specialist, your responsibilities include:. Are you dynamic, passionate about customer service, and technical support?. We are looking for a...
As part of Technology’s Chief Operating Office, the Global Tech Philanthropy Technical Support Specialist will help the Technical Lead to execute on projects including notably Pro Bono engagement technical reviews and team support, management of tooling used within the team, and administration of th...
Functioning as a key member of the Operations Team focused on customer technical support in service and repair, the technical advisor provides customer support for all current Olympus purchased equipment and/or repair related inquiries. Working to complete training all Olympus electronic products to...
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Internet support to users in response to identified difficult...
We are currently looking for a Technical Support Product Specialist. The Product Specialist will play a critical role in providing technical assistance for our customer base. As a member of Production Implementation and Support Group, you will provide real-time support through email and phone intera...
POSSE Technical Support Specialist:. Three (3) POSSE Technical Support Specialists. POSSE Technical Support Specialist Job Details:. Three (3) POSSE Technical Support Specialists. ...
Technical Support Specialist - Fire Alarm SystemsOwen Sound, ONDe: Troy Life & Fire Safety Ltd. ResponsabilitésDuties include Technical Support and training on all products for Field Service Technicians, Assist Sales with takeoff decisions regarding product and its application and provide on-site te...
Work closely with Product Management to understand the root cause of the failure, communicate and report on progress with the customer, update Customer Technical Support Cases (CTS) and ensure the technical closure of the case is recorded & validated with the customer. Update/Create/Manage “Customer...
We are seeking a detail-oriented Document Control Specialist with Technical Support to manage and oversee the documentation for our accounting software. Ensure all documentation is accurate, comprehensive, and tailored to meet the needs of both technical and non-technical users. Offer remote and in-...
Reporting to a Technical Support Team Lead, the Technical Support Specialist ensures critical customer issues are resolved quickly and accurately. Experience in a customer service or technical support role • Exceptional skills in problem solving, time management, and verbal/written communicatio...
You can be a part of our team connecting the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure positive customer experience. We a...
Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Consult user guides, technical manuals and other documents to research and implement solutions. Provide business systems, network and Inte...
Excellent communication skills, both written and verbal, with the ability to interact and explain technical concepts to clients. Ability to work on tasks independently, support clients, and meet timelines and the company’s quality objectives. Liaise with clients regarding technical matters and be ab...
Intermediate Technical Support Specialist (5+ years), to respond to service requests and provide troubleshooting for special projects and daily operations. Support set up of remote offices and installations with the support of vendors, as well as ongoing troubleshooting. Support telecom deployment f...
Fortinet is looking for an experienced technical support engineer to join our Burnaby office to provide exceptional customer service and technical help for our loyal customers. Previous experience providing technical support, preferably supporting data networking products and/or security products. T...
Do you have a passion for Technical Support? We’re looking for individuals to join our client on Toronto as a Technical Support Specialist. As a Technical Support Specialist, you would be providing customer service to clients with ordering, warranty creation, returns, and other support as needed. As...