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Remote Call center Offres d'emploi - Thornhill, ON

Dernière mise à jour : il y a 1 jour
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldMarkham, ON
32,46 $CA –41,55 $CA par heure
Télétravail
The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Remote Market Research Panel - Call Center Agent Welcome - No Experience

Remote Market Research Panel - Call Center Agent Welcome - No Experience

Apex Focus GroupRichmond Hill, Ontario, Canada
850,00 $CA par semaine
Télétravail
Remote Market Research Panel Call Center Agent Welcome (Part Time / Full Time) No Experience.Our company is looking for qualified candidates to take part in paid national and local focus groups c...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Bilingual French Customer Service Representative Remote

Bilingual French Customer Service Representative Remote

Randstad CanadaNorth York, Ontario, CA
24,10 $CA par heure
Télétravail
Temps plein +1
Quick Apply
Do you have a passion for customer service? Are you fluent in English and French? Are you looking to kick-start your career with a great company? Do you enjoy problem-solving? Then we have the job ...Voir plusDernière mise à jour : il y a plus de 30 jours
Genesys Cloud Engineer

Genesys Cloud Engineer

eTeamRemote, ON
50,00 $CA –55,00 $CA par heure
Télétravail
The Contact Centre SME / Consultant will be responsible for managing contact centre transformation solutions & deployments. In this role the SME / Consultant will closely collaborate with business, infr...Voir plusDernière mise à jour : il y a plus de 30 jours
Cloud Engineer

Cloud Engineer

asset worksOntario
55,00 $CA par heure
Télétravail
Temps plein
Design, automate, and monitor Azure and on-prem infrastructure.Working with VM's, storage, networking, and security.Creating and deploying with IaC. Design, deploy, and manage Azure-based infrastruc...Voir plusDernière mise à jour : il y a plus de 30 jours
IT Security Admin / Core Technology

IT Security Admin / Core Technology

Procor LimitedRemote, Ontario
75 000,00 $CA – 85 000,00 $CA par an
Télétravail
Temps plein
Come join a team where People make the difference!As a part of Marmon Holdings, Inc.Opportunity : REMOTE CANADA OR USA.Microsoft's suite of security tools,. Additionally, the role involves.Microsoft ...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Remote IT Support Agent

Remote IT Support Agent

theITSCVaughan, ON, Canada
Télétravail
Temps plein
The ITSC is seeking agents to provide technical support for the organization's end users.The ITSC is an industry-leading provider of Expert Technical Support for Fortune 1000 organizations.LOCA...Voir plusDernière mise à jour : il y a plus de 30 jours
  • Offre sponsorisée
Associate Lawyer (Remote)

Associate Lawyer (Remote)

Ignite Talent SolutionsON, Canada
Télétravail
Temps plein
Our client is a full-service Toronto-based firm.They are currently in search of a multifaceted lawyer with experience in Business, Employment, and Criminal Law. Minimum of 2 years post-call experien...Voir plusDernière mise à jour : il y a 1 jour
Benefits Representative - Work From Home

Benefits Representative - Work From Home

Globe Life - RecruitingVaughan, ON, CA
Télétravail
Quick Apply
Seeking a role that offers meaningful work, professional growth, and the chance to align with a company that values long-term commitment? AO Globe Life is looking for passionate individuals eager t...Voir plusDernière mise à jour : il y a 12 jours
ECM / OpenText Architect

ECM / OpenText Architect

Net2SourceREMOTE, ON
73 429,00 $CA – 110 586,00 $CA par an
Télétravail
Staffing Industry Analysts for our accelerated growth of % in the last years with over + employees globally, with over + locations in the US and global operations in countries.We believe in providi...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Agent – Bilingual (Work From Home or On-site)

Customer Service Agent – Bilingual (Work From Home or On-site)

IO Solutions Contact CenterCanada - Work From Home or On-Site
20,00 $CA par heure
Télétravail
Customer Service Agent – Bilingual (Work From Home or On-site).IO Solutions Contact Center is looking for bilingual (English & French) candidates who enjoy challenges and love helping customers ove...Voir plusDernière mise à jour : il y a plus de 30 jours
Personal Care Specialist (12 Month Contract)

Personal Care Specialist (12 Month Contract)

Innomar StrategiesRemote, ON
16,00 $CA par heure
Télétravail
Temps plein
Our team members are at the heart of everything we do.At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on ...Voir plusDernière mise à jour : il y a plus de 30 jours
Customer Service Rep - Call Centre - work from home

Customer Service Rep - Call Centre - work from home

CB CanadaRichmond Hill, Ontario, Canada
17,00 $CA par heure
Télétravail
Customer Service Rep- Call Centre- $17.Great company and working environment.Work from home with 1 week training in office. Call centre to support the online orders for clothing client.Taking phone ...Voir plusDernière mise à jour : il y a plus de 30 jours
WFH Customer Service Representative / Collector

WFH Customer Service Representative / Collector

NCRI Inc.Ontario
16,00 $CA par heure
Télétravail
NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family. Our future colleagues will be team-oriented, performance-driven, and...Voir plusDernière mise à jour : il y a plus de 30 jours
Remote Customer Service Representative

Remote Customer Service Representative

International SOSON, CA
20,00 $CA par heure
Télétravail
Aspire Lifestyles- Remote Customer Service Representative.Do you have a passion for customer service and want to build a career with a company that values work-life-balance, promotes from within, a...Voir plusDernière mise à jour : il y a plus de 30 jours
Team Leader, Service Team

Team Leader, Service Team

The J.M. Smucker Co.Working Remote Ontario
2 500,00 $CA par mois
Télétravail
Temps plein
Guided by a vision to engage, delight, and inspire consumers by building brands theylove and leading in growing categories, Smucker has grown to be a well-respected North Americanmarketer and manuf...Voir plusDernière mise à jour : il y a plus de 30 jours
Collections Representative- Bilingual

Collections Representative- Bilingual

Rentokil InitialON, CA
20,00 $CA –24,00 $CA par heure
Télétravail
Temps plein
Quick Apply
Rentokil-Terminix Canada is one of the largest pest control providers to the property management sector.Since its founding, it has been an industry leader in pest control.Our certified specialists ...Voir plusDernière mise à jour : il y a plus de 30 jours
Solutions Consultant

Solutions Consultant

ZendeskRemote, Ontario, Canada
108 000,00 $CA – 162 000,00 $CA par an
Télétravail
Temps plein
The Solutions Consultant is responsible for all technical, solution, and competitive aspects of the Zendesk sales cycle.As an SC you are both sales focused and technically savvy.You will be success...Voir plusDernière mise à jour : il y a plus de 30 jours
Associate Technical Support Analyst

Associate Technical Support Analyst

CDK GlobalCanada - Ontario - Home Office
48 000,00 $CA – 65 000,00 $CA par an
Télétravail
Temps plein
Position Responsibilities and Essential Functions : .Documents all work via a ticketing system, sets resolution time lines with customers, and keeps customers updated on the status of their requests....Voir plusDernière mise à jour : il y a plus de 30 jours
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldMarkham, ON
Il y a plus de 30 jours
Salaire
32,46 $CA –41,55 $CA par heure
Type de contrat
  • Télétravail
Description de poste

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

This is a remote position

  • Answer telephones, order taking, file organization, and operation of office equipment
  • Handle internal and external customer inquiries both by telephone and by email
  • Fulfill requests by clarifying desired information, researching appropriate response, completing transactions, and / or forwarding requests
  • Identify and escalate issues according to contract and / or priority
  • Maintain CMMS database including equipment history and status, generation of work orders, monitoring and tracking of unscheduled or open work orders, and overall operation of CMMS
  • Follow up on customer calls where necessary
  • Pass on customer complaints to respective project managers
  • Document all call information according to standard operating procedures, including but not limited to the call software or call logs
  • Produce call reports as required
  • Organize and maintain various filing systems
  • Assist in “working alone” procedure or site personnel
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests
  • Explore opportunities to add value to job accomplishments
  • Update job knowledge by participating in educational opportunities

COMPETENCY REQUIREMENTS

  • Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
  • Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
  • Portrays a positive image and motivates colleagues at all times to ensure continued success
  • Embraces change and always willing to adopt new practices
  • Holds self and others accountable
  • Ability to approach problems logically, under pressure and seek innovative solutions
  • Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
  • Understands the needs and perspectives of both internal and external customers
  • Promotes teamwork and collaboration
  • Values and respects others, encourages and supports diversity
  • Ability to work independently with limited supervision
  • WORK EXPERIENCE REQUIREMENTS

  • 2-3 years of related call centre, customer service, or dispatching experience
  • SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients mandates, the successful candidate will be required to validate full vaccination prior to hire.
  • Must be available and open and flexible to working different shifts
  • Must be able to effectively communicate
  • Proficient in Microsoft Office including Excel, Outlook, and SharePoint
  • JD Edwards experience is an asset
  • Ability to type a minimum of 50 WPM accurately
  • Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

    A family business with family values

    Empowered people with ambitious goals

    Interesting and challenging work

    Ongoing investment in training and development

    One company with endless opportunities to learn and grow

    Competitive compensation and benefits packages