WFH Customer Service Representative/Collector

NCRI Inc.
Ontario
$16 an hour (estimated)
Remote
Full-time

NCRI is growing stronger and is seeking a WFH Customer Service Representative / Collector to join our motivated and growing family.

Our future colleagues will be team-oriented, performance-driven, and outside-the-box thinkers.

Home Office Equipment Requirements :

  • Equipment will be provided by the company
  • Successful candidates will be pre-screened by our Tech Support team to ensure they meet all requirements to proceed, prior to being invited to the training.
  • High-speed internet with hardwired connection from the computer to the modem. Speed should be 50 MPBS download and 20 MPBS Upload.

Requirements :

  • Communicate with customers for all outstanding amounts
  • Establish a solid professional relationship with customers and educate them on best practices
  • Negotiate the best payment arrangement to help resolve customers’ bills
  • Maintains a high level of professionalism
  • A background and credit check will be required.

Bring it! You're qualified if you :

  • Call center experience
  • Collections experience is an asset
  • Attention to detail
  • Exceptional verbal & written communication skills in English
  • Professional phone etiquette
  • Proven ability to achieve targets
  • Dedication to maintaining a superior customer experience
  • Enthusiastic and a positive "can do" attitude
  • Ability to pass a background check

What we offer :

  • Competitive base pay, plus uncapped performance-based commission!
  • Competitive insurance coverage, incentives, paid training, and breaks
  • Outstanding referral bonus program
  • Fun perks : Holiday events, food days, giveaways, prizes, themed events, and more!

As our Call Center expands, we will need to grow our leadership team! We'll show you a clear career path and provide the tools you need to earn more responsibilities and promotions.

Nothing more satisfying than seeing your career grow within a caring organization.

We are committed to providing the best work environment you’ve ever experienced!!

Start your amazing career withNCRItoday!

30+ days ago
Related jobs
Todd O'Donnell Insurance Agency
Guelph, Ontario

A Desjardins Agent is seeking a qualified professional to join their winning team for the role of Customer Service Manager - Desjardins Agent Team Member. You are patient and can assist customers on their worst days and you are also highly motivated to talk to other customers about their insurance n...

American Income
Markham, Ontario

A Sales Career With Growth Potential.Do you want a career path that gives you the freedom to control your schedule, but also offers the security and stability you can expect from a large company? American Income Life is looking for a driven candidate who is prepared to work hard and establish their ...

Scotiabank
Owen Sound, Ontario

Build strong customer relationships and deliver excellent customer service. Our Customer Experience Associates are people-centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the c...

BlueSky Personnel Solutions
Toronto, Ontario

Our client, located in downtown Toronto, is currently looking for a Bilingual Portuguese Customer Service/Tech Support Representative (overnight shift) to add to their growing team. What's in it for you:  Excellent compensation package with benefits  Nice working environment  TTC accessible  Opp...

LCBO
Lucan, Ontario

If this sounds familiar, then we’d love to have you on our team! A team where your outgoing personality, communication skills, and excellent customer service will make a positive impression that a customer takes with them, along with their purchases of wine, beer, and spirits. As a Customer Service ...

DGA Careers
Bradford West Gwillimbury, Ontario

They are seeking a Personal Lines Customer Service Representative to join their team and continue a high touch and exceptional service. Personal Lines Customer Service Representative. ...

Concentrix
Guelph, Ontario
Remote

Customer Service Representative-Remote (Bilingual: Spanish / English). This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Customer Service Representative. Customer Service Representative. ...

Adecco
Ajax, Ontario

Adecco is currently seeking a Bilingual Customer Service Representative for a Temporary to possibly permanent role located in Ajax, ON. The successful candidate will be responsible for providing exceptional customer service in both English and French, handling inquiries, processing orders, and colla...

Fidelity Investments
Toronto, Ontario

Client Service and Support Representative. Représentant, Service à la clientèle. La formation comprend des connaissances sur les fonds communs de placement et les FNB, ainsi que sur les produits, politiques et procédures de Fidelity afin que vous puissiez répondre aux demandes de renseignements des ...

Domino's Pizza Canada
Simcoe, Ontario

We are happy that you are interested in joining the Domino’s team as a Customer Service Representative (CSR),here is a brief description of some of the responsibilities:. CSRs are primarily responsible for providing exceptional customer service, making great Domino’s Pizza products and maintaining c...