Billing specialist Offres d'emploi - Niagara Falls, ON
Dernière mise à jour : il y a 8 heures
Skimmer is on a mission : to modernize the pool and spa service and repair industry.We're a private equity-backed company with 7000+ customers using Skimmer's pool service software and running their...Voir plusDernière mise à jour : il y a 8 heures
YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose.
We are designed, printed, written, and distributed by Canadians in ...Voir plusDernière mise à jour : il y a plus de 30 jours
The Purchasing Specialist plays a key role in assisting the operations team with the procurement of materials, supplies, and services at the best possible terms for the organization.This includes t...Voir plusDernière mise à jour : il y a 14 jours
Senior Employee Relations Specialist / Human Resources Generalist.Location : Hybrid - Kingston / Toronto.Empire Life is looking to hire an Employee Relations Specialist / Human Resources Generalist to...Voir plusDernière mise à jour : il y a 9 jours
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Act as spokesperson for an organization.
Assist in the preparation of brochures, reports, newsletter...Voir plusDernière mise à jour : il y a plus de 30 jours
Information Security Specialist.Home to over 40 departments and institutes, the University of Toronto's Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network ...Voir plusDernière mise à jour : il y a 6 jours
Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company.
Growing through acquisition and Organic growt...Voir plusDernière mise à jour : il y a 8 jours
Are you an enthusiastic marketer excited by the opportunity to drive awareness for technology solutions in the public transit industry? Do you have experience managing successful strategic marketin...Voir plusDernière mise à jour : il y a 4 jours
The FSQ Specialist is responsible for managing organization and maintenance of the FSQ department documentation, including related data in Microsoft Team’s, SharePoint, Microsoft Excel / Word, DevEX,...Voir plusDernière mise à jour : il y a plus de 30 jours
Reporting to the Manager, Billing, the Billing Administrator is responsible for the complete billing cycle from prebill generation to submission of bills into clients’ billing systems in accordance...Voir plusDernière mise à jour : il y a plus de 30 jours
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization.
This position will work with multiple clients throughout the day pr...Voir plusDernière mise à jour : il y a plus de 30 jours
Job Title : Inventory Specialist.The Inventory Specialist is responsible for accurately managing and controlling inventory levels, ensuring compliance with company policies and procedures, and provi...Voir plusDernière mise à jour : il y a plus de 30 jours
Please find the below job description and let me know the best possible time to connect with you.You can directly call me back at.
Job Title : Inside Sales Account Representative.Paid Training start ...Voir plusDernière mise à jour : il y a plus de 30 jours
This role will be responsible for the strategic vision for the company’s standardization of our billing and collection processes while working alongside operations in an enterprise-wide integration...Voir plusDernière mise à jour : il y a plus de 30 jours
The construction industry is facing a.The industry is at an inflection point where they must reimagine talent and modernize their people strategy.
Bridgit is the category leader for workforce planni...Voir plusDernière mise à jour : il y a plus de 30 jours
Are you looking to make a difference in a patient’s life? At AmerisourceBergen, you will find an innovative and collaborative culture that is patient focused and dedicated to making a difference.A...Voir plusDernière mise à jour : il y a plus de 30 jours
Regulatory Affairs Documentation Specialist (renewable contract).We are currently hiring a Documentation Specialist – Regulatory Affairs for our client based in Toronto.
The Documentation Specialist...Voir plusDernière mise à jour : il y a 9 jours
Role Title : Senior DevOps Engineering Specialist.Hybrid - 3 days a week Tue, Wed & Thur from Toronto or London or Winnipeg.
Candidates must be eligible for Protected B clearance.Min 5+ years of mult...Voir plusDernière mise à jour : il y a 25 jours
- Offre sponsorisée
- Nouvelle offre
Technical Account Manager (TAM)
SkimmerON, CanadaTemps plein
- Offre sponsorisée
Marketing Sales Specialist
Best Version MediaNiagara Falls, OntarioQuick Apply
- Offre sponsorisée
Purchase Specialist
Lucas James Talent PartnersRegional Municipality of York, ON, CanadaTemps plein
- Offre sponsorisée
Employee Relations Specialist
Empire Lifeontario, CanadaTemps plein
Implementation Specialist
ClubRunnerOntario, Canada ClubRunner is the award-winning provider of membership software for non-profit service clubs and associations.Our product encompasses a diverse range of solutions, including membership management, ...Voir plusDernière mise à jour : il y a plus de 30 jours
marketing specialist
HM Mississauga Inc o / a Health Medica MississaugaSt. Catharines, ON, CA31,50 $CA par heure
CDI
- Offre sponsorisée
Information Security Specialist
InsideHigherEdAll Cities, Ontario91 937,00 $CA – 153 227,00 $CA par an
Temps plein
- Offre sponsorisée
Business Development Specialist
Environmental 360 Solutionsontario, CanadaTemps plein
- Offre sponsorisée
Senior Marketing Specialist
Trapeze Groupontario, CanadaTemps plein
FSQ Specialist
SunOpta Inc.St. Davids, ON, CAN55 000,00 $CA – 60 000,00 $CA par an
Billing Administrator
Matthews InternationalON, CA The Billing Administrator performs all functions related to a billing admin, including compiling, computing, accounting recording and distribution , support the unique and specific admin billing fu...Voir plusDernière mise à jour : il y a plus de 30 jours
Billing Administrator
Meridia Recruitment SolutionsOntario55 000,00 $CA – 60 000,00 $CA par an
- Offre sponsorisée
Remote Benefits Specialist
Spade RecruitingNiagara Falls, OntarioQuick Apply
Inventory Specialist
Leading EdgeOntario, CanadaTemps plein
Quick Apply
- Offre sponsorisée
Inside Sales Specialist
Net2Source Inc.St. Catharines, ON, Canada21,39 $CA par heure
Temps plein +1
Billing & Collections Manager
ApryseOntario, ON, CA50 000,00 $CA – 60 000,00 $CA par an
Télétravail
Temps plein
Implementation Specialist
BridgitON, CATélétravail
Temps plein
Quick Apply
Reimbursement Specialist (Customer Service Specialist)
CB CanadaOntario, Canada55 000,00 $CA par an
- Offre sponsorisée
Documentation Specialist
Brunelontario, CanadaTemps plein
- Offre sponsorisée
DevOps Specialist
HCLTechOntario, Canada90 000,00 $CA – 100 000,00 $CA par an
Temps plein
Technical Account Manager (TAM)
SkimmerON, CanadaIl y a 8 heures
Type de contrat
- Temps plein
Description de posteCustomer Onboarding & Training : Lead onboarding sessions for new enabled customers, focused on educating them on Skimmer's billing platform Conduct training sessions for AM enabled customers to demonstrate the benefits and usage of Skimmer Billing Support with the development and maintenance of onboarding materials and technical documentation to support customer education Implementation : Assist customers with the implementation and setup of Skimmer Billing, ensuring the solution is tailored to meet their specific business needs Ensure timely and accurate configuration of billing settings Resolving Billing Issues : Assisting team members with complex billing situations, which includes investigating and helping solve unhealthy billing accounts This may also involve acting as a liaison between clients and internal billing teams to address invoicing errors, QBO Sync errors, disputes, or other challenges Account Manager and Success Manager Support : In some cases, you may need to partner with Account Managers to support billing prospects through the technical aspects of the sales process Customer Billing Success & Retention : Monitor the adoption and usage of the billing platform to 60% of TPV threshold Provide insights and recommendations to improve the customer experience and increase retention rates for billing customers You will also have a kick-ass time! Onboarding completion rate : percentage of customer successfully onboarded to Skimmer Billing within the target timeframe (30-60 days from enabled) Billing adoption rate : percentage of customers using Skimmer Billing who adopt within 2 months of onboarding Churn rate of Billing customers : percentage of customers retained over a defined period (quarterly) Expansion revenue contribution : percentage of TPV facilitated by TAM support, service locations assisted by the TAM, percentage of TPV saved by high contracting customers 2+ years in customer-facing roles, customer success / account management, and / or sales experience preferred 1-2 years of merchant processing experience preferred A customer value, ROI, and business outcome-driven mindset Skills in product training, and comfortable "re-re-selling" the customer on Skimmer Strong de-escalation and problem-solving skills Highly skilled in written and verbal communication Proven ability to multi-task and manage multiple projects at a time with strong attention to detail Self-starter mentality that thrives in an entrepreneurial, fast-paced environment with the demonstrated capacity to lead, motivate and work well with others Proficient with CRM systems like HubSpot Experience with Quickbooks Online (QBO) preferred Proficient in Excel / Google Sheets A passion for ensuring customer success and fostering positive relationships Competitive base pay + commisison Company equity Generous medical, dental, and vision plans Immediate access to 401(k) / RSP with company match Flexible PTO (MINIMUM of 10 days required every year) 12 weeks paid parental leave for birthing parent, 6 weeks paid leave for supporting partner in the US Remote work friendly (Skimmer HQ is in Austin, but you're welcome to work wherever you're most productive - over 3 / 4 of our team is fully-remote) Comprehensive learning and development budget A manager dedicated to your development
Skimmer is on a mission : to modernize the pool and spa service and repair industry. We're a private equity-backed company with 7000+ customers using Skimmer's pool service software and running their businesses the modern way. But we're not stopping there (there are over 70,000 pool service companies in this surprisingly large "niche" space).
Our customers love us almost as much as we love them (check out our reviews and our NPS score of 68!)
We're looking for big thinkers with small egos, so let's dive in!
Our Values : At Skimmer we
- Realize our customers' success is our success
- Build humble, diverse teams who have fun winning
- Drive results with urgency
- Earn trust through transparent communication
The Technical Account Manager (TAM) at Skimmer is responsible for supporting Account Managers with billing customers and enabled prospects. The TAM plays a critical role in ensuring successful onboarding, training, and launch support for customers adopting Skimmer Billing. The TAM will assist existing Skimmer customers to maximize the usage of Skimmer billing to improve their cash flow and operational efficiency.
The TAM works cross-functionally with the AMs (when necessary CS), product, and support teams to provide expert knowledge and technical insight into Skimmer billing, ensuring a smooth transition for new (AM) billing customers and, in some cases, helps to retain and grow existing ones.
What You'll Do
Key Performance Indicators (KPIs) for this role
Requirements
Benefits
At Skimmer we're deeply committed to building a diverse and inclusive workplace. We're proud to be an equal opportunity employer, seeking to identify and onboard people from all walks of life. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neurodiversity, disability, age, or veteran status, or any other non-merit based or legally protected grounds.
We also acknowledge that there is no "perfect" candidate - if you fulfill a few of the requirements, believe this is a role you would be excited about on a daily basis, and resonate with our culture, we encourage you to apply! #J-18808-Ljbffr