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Banking Offres d'emploi - Victoria, BC

Dernière mise à jour : il y a 15 heures
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Bilingual Customer Care Representative

Bilingual Customer Care Representative

EQ Bank | Equitable Bankbritish columbia, Canada
Temps plein
Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and ...Voir plusDernière mise à jour : il y a 17 heures
2X Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization

2X Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization

S.i. SystemsVictoria, CA
Our financial services client is seeking 2X.Senior Business Systems Analyst to do data mapping to support the development and implementation of advanced systems within the organization.Fully remote...Voir plusDernière mise à jour : il y a plus de 30 jours
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Senior AVP & Market Lead BC Interior

Senior AVP & Market Lead BC Interior

CWBEllison, British Columbia, Canada
Temps plein
Putting people first and building relationships with intention.Seeking out and embracing new ideas.Believing that how we do things is as important as what we do. Location : Kelowna, BC - Relocation A...Voir plusDernière mise à jour : il y a 8 jours
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Project Director

Project Director

MindtrisVictoria, Capital Regional District, Canada
Temps plein
Seniority on the skill / s required on this requirement : .The Project Director will play a crucial role leading the project phases for implementing the new Treasury Management System (TMS) solution, w...Voir plusDernière mise à jour : il y a 15 heures
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Associate Lawyer – Solicitor (Abbotsford)

Associate Lawyer – Solicitor (Abbotsford)

SlawBC, Canada
100 000,00 $CA – 125 000,00 $CA par an
Temps plein
Press continue to see content specific to your location.Waterstone Law Group is seeking a skilled and enthusiastic lawyer with 2-3 years of experience in business law and real estate law to join ou...Voir plusDernière mise à jour : il y a 9 jours
Banking Advisor - Victoria East Community

Banking Advisor - Victoria East Community

Royal Bank of Canada>VICTORIA, Canada
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Regional Director & Group Lead Business Banking - BC & Yukon

Regional Director & Group Lead Business Banking - BC & Yukon

ScotiabankBC, Canada
Temporaire
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.Regional Director & Group Lead, Business Banking. Regional Senior Vice President, Regional Vice ...Voir plusDernière mise à jour : il y a 4 jours
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Associate

Associate

National BankVictoria, CA
Temps plein
A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues.In this role, you will hel...Voir plusDernière mise à jour : il y a 1 jour
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Senior Project Engineer

Senior Project Engineer

PPM Civil ConstructorsBC, Canada
Temps plein
Being a traditional bank just isn’t our thing.We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams...Voir plusDernière mise à jour : il y a 15 heures
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Asia Wealth Management, Investment Management Services, Product Specialist, Associate / VP, Singapore

Asia Wealth Management, Investment Management Services, Product Specialist, Associate / VP, Singapore

Morgan StanleyBC, Canada
Temps plein
Asia Wealth Management, Investment Management Services, Product Specialist, Associate / VP, Singapore.Apply locations Capital Square time type Full time posted on Posted Yesterday time left to apply ...Voir plusDernière mise à jour : il y a 4 jours
Senior Relationship Manager, Commercial Banking (Indigenous Markets)

Senior Relationship Manager, Commercial Banking (Indigenous Markets)

CIBCVictoria, BC
75 000,00 $CA – 90 000,00 $CA par an
Nous bâtissons une banque axée sur les relations pour un monde moderne.Nous recrutons des professionnels talentueux et passionnés qui ont à cœur de faire ce qu’il faut pour nos clients.À la Banque ...Voir plusDernière mise à jour : il y a plus de 30 jours
Trade Finance Professional

Trade Finance Professional

Euro Exim BankVictoria, Victoria, CA
CDI
Quick Apply
Euro Exim Bank, an award-winning and high-performing global financial institution is seeking freelance-based professionals to sell trade finance services to exporters and importers worldwide.If you...Voir plusDernière mise à jour : il y a plus de 30 jours
Personal Banking Associate

Personal Banking Associate

BMOVictoria, BC
35 000,00 $CA – 52 000,00 $CA par an
Temps partiel
Retail Banking Sales & Service.Fluency in English and Mandarin (strongly favorable).Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and gui...Voir plusDernière mise à jour : il y a plus de 30 jours
Director, Banking Center Manager

Director, Banking Center Manager

Webster BankBC Warwick
70 000,00 $CA – 115 000,00 $CA par an
Temps plein
If you’re looking for a meaningful career, you’ll find it here at Webster.Founded in 1935, our focus has always been to put people first doing whatever we can to help individuals, families, busine...Voir plusDernière mise à jour : il y a plus de 30 jours
Relationship Manager

Relationship Manager

Coast CapitalVictoria, British Columbia, CA
65 000,00 $CA – 75 000,00 $CA par an
Temps plein
Background Screening Requirement : .Enhanced Criminal Record Check.At most Financial Institutions this position is normally called a Senior Financial Advisor, but at Coast Capital Savings, we call th...Voir plusDernière mise à jour : il y a plus de 30 jours
Banking Advisor

Banking Advisor

RBC - Royal BankSaanich, BC
17,00 $CA par heure
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, ...Voir plusDernière mise à jour : il y a plus de 30 jours
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Wealth Associate (On-Site)

Wealth Associate (On-Site)

NATIONAL BANK OF CANADAVictoria, British Columbia
Temps plein +2
Attendance On-Site Job number 24135 Category Professional.Permanent Type of Contract Permanent.Full-Time Full Time / Part Time? Full-Time Posting date 07-Jan-2025. Victoria, British Columbia City Vi...Voir plusDernière mise à jour : il y a 15 jours
Banking Advisor - Victoria East Community

Banking Advisor - Victoria East Community

0000050007 Royal Bank of Canada1831 OAK BAY AVE, UNIT 102 : VICTORIA
65 000,00 $CA – 70 000,00 $CA par an
This unique position calls on your client-focused sales expertise and natural problem-solving skills to maximize each client interaction. Specifically, you help clients with their everyday banking, ...Voir plusDernière mise à jour : il y a plus de 30 jours
Business & Corporate Banking - Account Relationship (Nationwide)

Business & Corporate Banking - Account Relationship (Nationwide)

Hong Leong Bank BerhadSTM, Setia Alam BC
50 001,00 $CA – 100 000,00 $CA par an
Temps plein
If you are looking to excel and make a difference, take a closer look at us….The Account Relationship Manager is responsible for driving commercial banking sales and deliver sales targets assigned ...Voir plusDernière mise à jour : il y a plus de 30 jours
Bilingual Customer Care Representative

Bilingual Customer Care Representative

EQ Bank | Equitable Bankbritish columbia, Canada
Il y a 17 heures
Type de contrat
  • Temps plein
Description de poste

Reporting to the Manager, Customer Contact Centre, the Bilingual Customer Care Representative will interact directly with customers, understand their needs, troubleshoot issues, answer product and banking inquiries, resolve issues, perform proactive account maintenance all while delivering a seamless customer experience across all channels of communication. An integral member of the Digital Banking team, this individual will collaborate daily with Digital Operations, IT Operations, Global Security & Marketing teams.

The Work !

  • Deliver exceptional customer service to EQ Bank’s prospective customers by identifying their banking needs and providing accurate information and guidance on EQ Bank’s suite of products and offerings
  • Field large volumes of inbound calls and chats and ensure best-in-class service standards, while meeting EQ Bank’s response and resolution SLAs
  • Own the digital-onboarding experience and help customers onboard successfully, resolve issues if any and communicate status to all stakeholders involved in a timely manner
  • Strive to resolve customer issues and queries at first contact and escalate issues in accordance to EQ Bank’s complaints handling process
  • Communicate effectively with customers and propagate EQ Bank’s core values of Respect, Agility, Integrity, Service and Empowerment to build lasting customer relationships
  • Execute established controls to ensure adherence to regulatory requirements, Equitable and EQ Bank policies and Code of Conduct and Ethics
  • Identify, recommend and participate in implementation of opportunities for continuous improvement relative to customer experience and product delivery

Shifts :

  • Training Period : 6 weeks : 9 : 00 AM to 5 : 00 PM
  • After the initial training period, the 4 main shifts are : 8 AM to 4 PM, 12 PM to 8 PM, 2PM-10PM and 4- midnight with a range of staggered start times in between
  • Shifts will be assigned as per business needs but will be shared several weeks in advance and set for 1-2 months
  • The incumbent should be prepared to work evening shift and also on weekends
  • Let's Talk About You !

  • 1-3 years of call center and / or customer service experience is required for this role
  • Post-secondary degree or certification in related field of study is desirable such as hospitality or finance
  • Previous banking experience is considered an asset
  • Strong ability to adapt to change
  • Demonstrated ability to own an issue and drive to resolution
  • Demonstrated ability to have difficult conversations with customers while maintaining a professional and proactive manner – both written and oral
  • Excellent verbal and written communication skills
  • Excellent problem-solving skills and ability to work in a fast-paced environment
  • Experience working with a high degree of autonomy and self-direction
  • Ability to understand and use different software (CRM, Microsoft Office Suite)
  • Ability to communicate in French and English is essential (truly bi-lingual both conversationally and in written channels like live chat)