Admissions representative Offres d'emploi - Toronto, ON

Reporting to the Associate Registrar this role is a key member of the leadership team within the Registrars Office. The Admissions Coordinator is responsible for the successful supervision of daytoday admissions operations. This includes evaluating recommending and implementing improvements to admission processes procedures and the overall applicant experience. The incumbent is also responsible for training and supervising the Admissions Team.

Responsibilities :

• Organizes and supervises the daytoday operations of the Admissions Office for all base programs including certificates and programs offered by the School of Continuing Education. Ensures timely administration of admission processes application assessments and superior level of service delivery across various platforms which includes but not limited to phone email (Zendesk) and inperson queries. Consults with the Associate Registrar (Enrolment Management and Systems) and other stakeholders (including but not limited to the School of Continuing Education) to ensure alignment with unit and institutional direction.
• Creates annual admission process timelines and communication plan to ensure efficient service delivery.
• In consultation with the Associate Registrar (Enrolment Management and Systems) recommends develops and documents new processes and procedures to improve the applicant experience.
• Manages any complaints from applicants and escalates as needed to the Associate Registrar and / or the Registrar.
• Identifies Admission website updates and improvements and collaborates with Recruitment Coordinator. Ensures changes to admission requirements and deadlines are reflected on all admission web / digital or print materials.
• Acts as the primary contact for Ontario Colleges (OCAS) and is accountable for communicating updates on admission requirements when required ensuring such changes are reflected on OCAS Michener landing page and CollegeBranded Application portal.
• Prepares annual program codes and manages application cycle in OCAS Partner portal. In collaboration with the Systems and IM Teams leads the annual OCAS applicant data file transmission testing and implementation through careful review of revised data specifications (Coltrane) and its impact on data migration into the Student Information System. Escalates possible data mapping issues to the Associate Registrar (Enrolment Management and Systems).
• Provides subject matter expertise with data generated from OCAS applicants information; Reconciles and if required resolves discrepancies in application data between OCAS and the Student Information System; Supports the Associate Registrar (Enrolment Management and Systems) in developing reports and communicating such data requests to the OCAS Data Warehouse Team.
• Supervises the accurate entry of applicant scores from mandatory admission assessment platform (CASPer or equivalent) into the Student Information System. Leads the validation of such scores in the system and in all associated admission ranking reports. Escalates to the Associate Registrar (Enrolment Management and Systems) any possible impact on admission decisions.
• Utilizing data analysis and statistics provides subject matter expertise on admission trends. Generates admission data and other associated reports as required by the Associate Registrar and / or the Registrar.
• Using data analysis generates and proposes lists of candidates to issue offers in consultation with key stakeholders.
• Supervises the Admissions Team including parttime student workers. Ensures all staff are welltrained supported and coached appropriately for continuous improvement. Allocates daily tasks and adjusts priorities when required. Reports to the Associate Registrar (Enrolment Management and Systems) supplemental training / coaching requirements or resources to meet daily operational needs.
• Other duties as assigned by the Associate Registrar and / or Registrar.

Qualifications :

Additional Information :

Closing Date : February 7 2025

A skills assessment will be part of the selection process.

Qualified applicants are invited to submit a detailed resume and cover letter.

For further information on The Michener Institute please visit our website at .

The Michener Institute is publicly funded by the Ministry of health and is a respectful caring and inclusive workplace. We are committed to championing accessibility diversity and equal opportunity.

We offer accommodation for applicants with disabilities during the recruitment process providing the applicant has met the Bonafide requirements for the open position. Applicants need to make their requirements known when contacted.

While we thank all applicants only those selected for an interview will be contacted.

Remote Work : Employment Type :

Fulltime

Key Skills

Culinary Experience,Sales Experience,Time Management,Marketing,Public Relations,Customer Service,Computer Skills,Microsoft Outlook,Basecamp,Salesforce,Inside Sales,Recruiting

Vacancy : 1