You got this if :
- YOU have mastered a memorable first impression inspiring customer loyalty and a desire to return to Edo day after day
- YOU have previous Food and Beverage experience (it’s ok if you don’t, we all start somewhere!)
- YOU make an authentic connection with customers by engaging in friendly conversation during every visit
- YOU want to join a winning team where you have fun, challenge yourself and go the extra mile every day!
- YOU enjoy wearing many hats; cashier, griller and ultimate Edo Ambassador
- YOU are a menu expert and understand the importance of assisting our customers through educating and upselling additional offerings
- YOU welcome learning new tasks and voluntarily jump in to help your team members and customers whenever needed
- YOU know 2+2 doesn’t equal 5
A typical day as a Guest Experience Specialists :
- Engage and interact with customers creating an inclusive and legendary guest experience
- Mastering knowledge of our menu, promotions and limited time offers to respond to customer questions and make suggestions
- Accurately enter orders through our POS system, receive payments and updates on customer orders
- Ensure the efficient flow of orders to and from the kitchen, with the correct priority
- Assist in the final preparation of dishes to ensure accuracy, temperature and high-quality presentation before handing to the customer
- Resolve customer concerns and inquiries in a prompt and respectful manner
- Ability to make excellent decisions under pressure that positively impacts the guest experience.
- Maintaining a safe, clean and clutter-free dining and work environment
- Replenish stock for both front and back end
- Other duties as required
Here's the scoop on benefits :
- Diverse Culture - At Edo we are proud of our diverse and inclusive environment that enhances and reflects the communities that we work and live in
- Free Uniforms - We’ve got you covered with a stylish uniform and company swag
- Flexible Schedules - Whether you are looking for a part-time, full-time, a second income or a new career challenge, Edo has a role for you!
- Opportunities for Advancement - Looking to climb the corporate ladder? We offer a variety of advancement opportunities for non-management, management and corporate positions
- Employee Discounts - Enjoy our yummy menu items with the added bonus of an employee discount
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