Guest Experience Specialist - Cashier

You got this if :

• YOU have mastered a memorable first impression inspiring customer loyalty and a desire to return to Edo day after day
• YOU have previous Food and Beverage experience (it’s ok if you don’t, we all start somewhere!)
• YOU make an authentic connection with customers by engaging in friendly conversation during every visit
• YOU want to join a winning team where you have fun, challenge yourself and go the extra mile every day!
• YOU enjoy wearing many hats; cashier, griller and ultimate Edo Ambassador
• YOU are a menu expert and understand the importance of assisting our customers through educating and upselling additional offerings
• YOU welcome learning new tasks and voluntarily jump in to help your team members and customers whenever needed
• YOU know 2+2 doesn’t equal 5

A typical day as a Guest Experience Specialists :

• Engage and interact with customers creating an inclusive and legendary guest experience
• Mastering knowledge of our menu, promotions and limited time offers to respond to customer questions and make suggestions
• Accurately enter orders through our POS system, receive payments and updates on customer orders
• Ensure the efficient flow of orders to and from the kitchen, with the correct priority
• Assist in the final preparation of dishes to ensure accuracy, temperature and high-quality presentation before handing to the customer
• Resolve customer concerns and inquiries in a prompt and respectful manner
• Ability to make excellent decisions under pressure that positively impacts the guest experience.
• Maintaining a safe, clean and clutter-free dining and work environment
• Replenish stock for both front and back end
• Other duties as required

Here's the scoop on benefits :

• Diverse Culture - At Edo we are proud of our diverse and inclusive environment that enhances and reflects the communities that we work and live in
• Free Uniforms - We’ve got you covered with a stylish uniform and company swag
• Flexible Schedules - Whether you are looking for a part-time, full-time, a second income or a new career challenge, Edo has a role for you!
• Opportunities for Advancement - Looking to climb the corporate ladder? We offer a variety of advancement opportunities for non-management, management and corporate positions
• Employee Discounts - Enjoy our yummy menu items with the added bonus of an employee discount
30+ days ago