assistant manager, hotel

North Vancouver Hotel
North Vancouver, BC, CA
$35 an hour
Permanent
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 30 hours per week
  • Education :
  • Expérience :

Education

  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • or equivalent experience

Work site environment

Air conditioned

Work setting

Hotel, motel, resort

Tasks

  • Develop and implement policies and procedures for daily operations
  • Recruit and hire staff
  • Supervise staff
  • Conduct performance reviews
  • Negotiate with suppliers for the provision of materials and supplies
  • Conduct training sessions
  • Negotiate with clients for the use of facilities
  • Perform front desk duties
  • Prepare marketing plans
  • Implement marketing activities
  • Arrange for and oversee maintenance activities
  • Enforce policies and procedures
  • Address customers' complaints or concerns
  • Assist clients / guests with special needs
  • Establish work schedules
  • Organize and maintain inventory
  • Develop promotional materials
  • Respond to requests for help and information from Website visitors and Website designers

Supervision

5-10 people

Certificates, licences, memberships, and courses

Not required

Computer and technology knowledge

  • MS Word
  • Central reservation system (CRS)
  • MS Excel
  • MS Office
  • MS Outlook
  • MS Windows

Transportation / travel information

  • Valid driver's licence
  • Own transportation
  • Public transportation is available

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Combination of sitting, standing, walking

Personal suitability

  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Initiative
  • Team player

Experience

1 year to less than 2 years

Health benefits

  • Dental plan
  • Health care plan

Financial benefits

Life insurance

Other benefits

Free parking available

Support for newcomers and refugees

Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)

Support for Veterans

Recruits Veterans and other candidates with military experience through targeted hiring initiatives (for example : job fairs, outreach programs etc.)

Support for mature workers

Applies hiring policies that discourage age discrimination

Supports for visible minorities

  • Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
  • 23 hours ago
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