ServiceNow Configuration Management (CMDB) Specialist
Responsibilities
- Engage with business functions across the organization to build their service management practice and service delivery model.
- Lead the IT Service Management processes in close collaboration with other ITSM Specialists to drive IT efficiency and effectiveness across the organization.
- Responsible for building implementation plans, ensuring all technical and non-technical resources are in place for a successful implementation and management
- Continually assess the effectiveness of the processes and proactively research best practices
- Responsible for establishing and meeting the key performance indicators and provide continual improvement recommendations to senior management
- Serve as a primary and backup focal for one or more of the following processes : Configuration Management, Change Management, Incident Management, Problem Management, Asset Management, Request Management
Required Experience
- Certification in ITIL 3 Service Operation or ITIL 4 Create, Deliver & Support
- Strong experience in ServiceNow CMDB Administration and Asset Management is required
- 5+ years’ experience leading and managing ITSM processes
- Demonstrated experience in ServiceNow is a must
- Excellent communication and leadership abilities
- Previous vendor / supplier management experience
- Knowledge of business analysis and planning process
- Project management capabilities
If you have the above experience please submit a MS Word copy of your resume ASAP.
Thanks! : o)
Configuration Management Specialist
Be involved with configuration Management and planning, configuration identification, configuration control and configuration status accounting. Configuration Management functions in assigned projects/products, to assure consistency in application of Configuration Management principles and change co...
Systems Configuration Management Specialist
Systems Configuration Management Specialist. Data Management and/or Configuration Management. Physical Systems and Asset Configuration Management:. Software Configuration Management / Release Monitoring:. ...
ServiceNow Configuration Management
Position: ServiceNow Configuration Management. Experience in Configuration Management and using ServiceNow. Requirements for ServiceNow Configuration Management. Candidates for this role should have at least 5 years of experience in Configuration Management and using ServiceNow. ...
ServiceNow - Configuration Management (CMDB) Specialist
Serve as a primary and backup focal for one or more of the following processes: Configuration Management, Change Management, Incident Management, Problem Management, Asset Management, Request Management. ServiceNow – Configuration Management (CMDB) Specialist. Strong experience in ServiceNow CMDB Ad...
Int. ServiceNow Mapping Specialist to map the core principles of Configuration Management and how it relates to Incident Management within the ITIL framework. - RQ00096
ServiceNow Mapping Specialist to map the core principles of Configuration Management and how it relates to Incident Management within the ITIL framework - RQ. Candidates for this role should have at least 5 years of experience in Configuration Management and using ServiceNow. They will be able to ex...
Configuration Management Specialist
Describes, implements and maintains the fundamental activities within the relevant Configuration Management Plan including: Configuration Management and Planning; Configuration Identification; Configuration Control; Configuration Status Accounting; Configuration verification and audit. Configuration...
Engineering Administrative Assistant / Configuration Management Specialist
Additional duties as Configuration Management Administrative Assistant will report directly to the Engineering Program Manager and is responsible for performing administrative duties for the Configuration Management team in support of production, sales, customer & product support, and engineering de...
ServiceNow Configuration Management
ServiceNow Configuration Management. Candidates for this role should have at least 5 years of experience in Configuration Management and using ServiceNow. Configuration Management and using ServiceNow. Configuration Management and using ServiceNow. ...
Configuration Management Specialist
The CM Specialist role is responsible for the Configuration Management (CM) activities, which ensure that all CM functions relative to identification, configuration change, status accounting and audits are maintained in accordance with contractual requirements, CM practices, and QA standards. Config...
SPÉCIALISTE – GESTION DE CONFIGURATION / Configuration Management Specialist
SPÉCIALISTE – GESTION DE CONFIGURATION / Configuration Management Specialist. Configuration Management Specialist. Spécialiste en gestion de configuration. As part of the change management process and introduction of new avionics products, you will monitor the requirements and tasks to be accomplish...