Talent.com

Service desk manager Jobs in Mascouche, QC

Last updated: 21 hours ago
Desk Side Support – L2

Desk Side Support – L2

VDart IncQC, Canada
Full-time
Quick Apply
Role : Desk Side Support L2 Position Location : La Tuque, Quebec G9X 3P8, Canada (Onsite ) Mode : Contract &l...Show moreLast updated: 7 days ago
  • Promoted
Coordinator, Customer Service

Coordinator, Customer Service

CENTURARivière-Des-Prairies Southwest, QC, Canada
Full-time
Reporting to the Customer Service Supervisor, the incumbent must ensure that high quality customer service is provided.He must ensure and participate in the smooth running of the activities of his ...Show moreLast updated: 4 days ago
  • Promoted
Financial Service Administrator

Financial Service Administrator

Canadian Armed Forcesterrebonne, qc, Canada
Full-time
Always loved numbers? Want to use financial skills in a unique environment? Then this is the job for you! As a Financial Services Administrator, you’ll help to keep the Canadian Armed Forces (CAF) ...Show moreLast updated: 5 days ago
  • Promoted
Technicien de service

Technicien de service

Les Équipements Procepack inc.Terrebonne, QC, Canada
Full-time
Nos employés apprécient tout particulièrement l'atmosphère de travail qui règne au quotidien dans notre entreprise.Nous valorisons les valeurs suivantes : . Nous sommes présentement à la recherche d’...Show moreLast updated: 5 days ago
  • Promoted
  • New!
Commis de service

Commis de service

Hydromec inc. - Dolbeau-MistassiniRégion de Mistassini (Chambord), Canada
Full-time
Vous aimez relever des défis?Vous êtes une personne structurée, polyvalente reconnu pour votre sens de l'organisation?Nous avons le poste que vous recherchez !Hydromec est à la recherche d'un(e) as...Show moreLast updated: 21 hours ago
Desk Adjuster 3

Desk Adjuster 3

Crawford & CompanyQC, CA
We are currently recruiting for a.The position location is flexible, and we can offer in-office, hybrid or fully remote working arrangements. The successful candidate investigates, evaluates, negoti...Show moreLast updated: 30+ days ago
Technicien Informatique

Technicien Informatique

Integrated Power ServicesTerrebonne, Québec, Canada
Full-time
Quick Apply
MDL Énergie, une entreprise de IPS.Vous devez habiter Terrebonne ou les environs.MDL à la recherche d'un professionnel en TI. Chez IPS, nous savons que des idées novatrices et des projets d'en...Show moreLast updated: 30+ days ago
  • Promoted
Employé de service

Employé de service

First Student / TranscoRepentigny, Québec, Canada
Permanent
Premier pour une bonne raison !First Student est le plus grand prestataire de transport scolaire en Amérique du Nord, avec plus d'un siècle d'expérience dans l'offre de services de transports sûrs ...Show moreLast updated: 18 days ago
  • Promoted
Bell Sales & Marketing Representatives - $20 / hr + Unlimited Commissions

Bell Sales & Marketing Representatives - $20 / hr + Unlimited Commissions

Premium RetailRepentigny, QC
CA$90,000.00 yearly
Quick Apply
Premium Retail Services is one of North America’s leading outsourced sales and marketing providers and an Authorized Marketing Agency Partner for Bell Canada. We are looking for Sales and Mark...Show moreLast updated: 30+ days ago
  • Promoted
Agent en assurance - Service

Agent en assurance - Service

La Turquoise à Sainte-Agathe-des-MontsLaurentides-Nord (Montcalm), QC, Canada
Full-time
Tu as à cœur le service à la clientèle? Tu as envie de t'investir dans une entreprise qui prône le talent? Tu souhaites te bâtir une carrière dans un milieu innovant?. Viens faire partie d’une équip...Show moreLast updated: 7 days ago
  • Promoted
Multi-service center manager

Multi-service center manager

COGIR ImmobilierRivière-des-Prairies Northeast, QC, Canada
Full-time
Are you a good listener, empathetic and do you like to be of service to others? Are you looking to give meaning to your work, to be proactive while being part of the solution? At Cogir, we need peo...Show moreLast updated: 7 days ago
  • Promoted
Passenger Service Agent

Passenger Service Agent

Air Creebec inc.Région de Mistassini (Chambord), Canada
YOUR ROLEAs Passenger Services Agent, you are the first contact with our customers.You will, among other things, issue tickets, prepare boarding passes, check luggage and work at boarding gates.You...Show moreLast updated: 9 days ago
  • Promoted
Préposé service alimentaire

Préposé service alimentaire

Homewood Suites Mont-Tremblant par HiltonLaurentides-Nord (Montcalm), Canada
En tant qu'employé, voici les avantages et privilèges que vous offre le Homewood Suites by Hilton, Mont-Tremblant : .Des rabais dans notre chaîne hôtelière (Hilton Hôtels, Embassy Suites, DoubleTree...Show moreLast updated: 9 days ago
  • Promoted
Gérant de Service

Gérant de Service

Métro PlouffeMontérégie-Est (Bedford), Canada
Le / la Gérant(e) de service a le mandat d'assurer la fidélité de la clientèle en offrant un service courtois et personnalisé aux caisses. Il / elle est responsable de superviser le département de servi...Show moreLast updated: 9 days ago
  • Promoted
Food Service Attendant

Food Service Attendant

Homewood Suites by Hilton Mont-Tremblant ResortLaurentides-Nord (Montcalm), Canada
As an employee, here are the benefits and privileges offered to you by the Homewood Suites by Hilton, Mont-Tremblant : .Discounts in our hotel chain (Hilton Hotels, Embassy Suites, DoubleTree, Canop...Show moreLast updated: 9 days ago
  • Promoted
Service manager

Service manager

Le Groupe JLD-LaguëLaurentides-Nord (Montcalm), QC, Canada
Full-time
JLD-Laguë Group, authorized John Deere dealerships, is recognized as a leader in sales and service of new and used equipment. The opportunity to work in a pleasant, motivating and challenging enviro...Show moreLast updated: 13 days ago
  • Promoted
Receptionist supervisor

Receptionist supervisor

Marriott Residence Inn Mont Tremblant Manoir LabelleLaurentides-Nord (Montcalm), Canada
As an employee, here are the advantages and privileges that the Residence Inn Marriott Mont-Tremblant offers you.Discounts in our hotel chain (Marriott Hotels, Sheraton, Delta, Ritz Carlton.REER co...Show moreLast updated: 9 days ago
National Service Manager

National Service Manager

St-AmourLaurentians
CA$45,000.00–CA$75,000.00 yearly
Permanent
Member of service team responsible for managing activities and processes in a manner consistent with our philosophy, goals, and objectives. The primary responsibility of this position is to manage t...Show moreLast updated: 30+ days ago
  • Promoted
Plombier de service

Plombier de service

Plomberie PHCB inc.Saint-Christophe-d'Arthabaska, QC, Canada
Full-time
Tu es débrouillard, tu aimes les défis et tu n'as pas peur du service à la clientèle?.Nous payons CCQ + une prime horaire de 5$. Solidement établie au Centre du Québec depuis plus de 30 ans, PHCB es...Show moreLast updated: 30+ days ago
  • Promoted
Directeur du service

Directeur du service

Équipe FormuleBas-St-Laurent-Est (Sainte-Luce), Canada
On a une place pour vous, monte à bord! Rejoignez l’Équipe Formule, une équipe bâtie sur une histoire familiale dans le milieu des concessionnaires automobiles à Rimouski.En pleine croissance, l’Éq...Show moreLast updated: 9 days ago
Desk Side Support – L2

Desk Side Support – L2

VDart IncQC, Canada
7 days ago
Job type
  • Full-time
  • Quick Apply
Job description

Role : Desk Side Support L2 Position

Location : La Tuque, Quebec G9X 3P8, Canada (Onsite )

Mode : Contract

Must have : -

French speaking mandatory

Relevant Experience : 3 Years minimum

Certification : A+ Hardware, Microsoft (preferred), ITIL (Preferred) , CCNA (preferred)

Hardware Support : PC (Desktop, Laptop), Tablet (Windows, Apple, Android), Printers (Network, Desk), Smart Phones, Desk Phones,Video Conference Rooms Devices (Audio & Video)

Tools : Windows OS, MS Office, O365, Mac OS (preferred)

Ticketing System : ServiceNow (IM, SRM, AMDB, CMDB, Knowledge Management)

Skillset

  • Ability to perform On-Call Support during Off-Office hours (5 : 00 PM to 8 : 00 AM), Sat / Sun and Public Holiday in case of P1 / P2 Ticket or any scheduled activity. (Overtime will be taken care).
  • Travel to the Near By Site in case of a need (Mileage will be taken care).
  • Work from Office Daily (No WFH)
  • Ability to disconnect / reconnect computer workstations, peripherals, and phone equipment
  • Hands on experience with Imaging, reimaging Windows Operating system for Desktop, Laptops
  • Safely move equipment point to point using wheeled carts and vehicles
  • IMACD & Asset Inventory experience
  • Follow ESD safety precautions to avoid electrostatic discharge or equipment damage.
  • Ability to follow documentation and knowledge articles to provision operating systems and software onto workstations and laptops, solve common issues.
  • Ability to use remote desktop connectivity applications
  • Working knowledge of imaging utilities such as Ghost, SCCM, etc
  • Delivery and setup of PC equipment to end-users.
  • Use trouble ticketing system to accept assignments, document work events, complete requests and verify customer satisfaction.
  • Ability to provision and Support wireless devices.(E.g. Blackberry, Android, and iPhone)
  • Demonstrated proficiency in Microsoft OS and Microsoft application.
  • Demonstrated proficiency for installation of desktop software and troubleshoot
  • Working knowledge of Microsoft Active Directory and GPO
  • Strong customer service skills
  • Strong troubleshooting skills
  • Significant, demonstrated experience with Microsoft Windows operating systems

Clients : Windows 10, Windows 7, Windows Vista, Windows XP, Windows 2000, Windows 98

  • Servers : 2012, 2008 r2, 2008, 2003, 2000
  • Functionally capable with Apple OS X
  • Advanced troubleshooting skills with hard drive encryption software
  • Advanced level skills in the Microsoft Office Suite :
  • Word, Excel, PowerPoint, Outlook configuration issues with Exchange

  • Strong client-side remote access troubleshooting skills
  • Demonstrate strong skills supporting printers in an enterprise environment
  • Advanced knowledge of client-side management tools Microsoft Active Directory, GPO and Systems Center Configuration Manager (SCCM).
  • Strong proficiency in creating and referencing documentation and knowledge articles using Micron tools
  • Strong software installation and support skills
  • Disciplined, systematic problem solving skills required