Field Service Technician

Description Acara is looking for a Field Service Technician to join our client in Concord, ON. Pay Rate : $40-$50 / hr. Duration : Full-time Shift : 50%-70% Travel (Canada, US, and Latin America) Training : 1 to 2 months at the Concord location

The Field Service Technician will be primarily responsible for the installation and commissioning of custom industrial robots, and associated automation such as vision inspection systems, stackers, conveyors, and case packers at customers factories servicing the plastics injection molding industry.

Extended responsibilities will include customer training in the safe operation of the equipment, factory audits, scheduled and unscheduled service support both remotely, and on-site.

The role will involve travel to customer locations in both North and South America, up to 75% of the time.

WHAT WE OFFER :

• Convenient location with quick subway and highway 407 access
• Competitive compensation based on experience and overtime when required
• Educational Assistance Program including training, development and post-secondary education with reimbursement.
• Company matching contributions to retirement savings plan (RRSP)
• Comprehensive group benefit plan including medical, dental, life insurance coverage and generous HCSA.
• Employee Assistance Program

MAJOR RESPONSIBILITIES :

• To install and commission industrial robots and automation for : In-mold labeling (IML)Part take-out robotsPost molding operations such as vision inspection, stacking, assembly, conveying, and case packing.
• To train customers in the safe operation and maintenance of said industrial robots and automation.
• To provide customers remote diagnostic support, and both scheduled and unscheduled on-site support for service and warranty
• Replace, service, and recalibrate industrial equipment such as end-of-arm-tooling (EOAT), motors, pumps, electrical components, etc.
• Generate reports, documenting service calls for both scheduled and unscheduled visits.
• Manage warranty returns from customer facilities to StackTeck Automation
• Travelling will be required, mostly within but not limited to North and South America.

Job Requirements

MINIMUM QUALIFICATIONS :

TECHNICAL KNOWLEDGE / EXPERIENCE

• A minimum of 5 years of experience in the injection molding industry, familiar with molding machines, molds, the molding process, industrial robots, and automation.
• Post-secondary education in a technical discipline such as mechanical, electrical, electronic, or mechatronics engineering.
• Strong understanding of pneumatic circuits and components, and a working knowledge of PLC's and or industrial PC's
• Knowledge of In - Mold Labelling is an asset.
• Able to read engineering drawings, BOMS, pneumatic schematics, and trouble shoot pneumatic and vacuum circuit components.
• Able to read electrical schematics and trouble shoot AC and DC electrical circuits and hardware, and motion control systems.
• Ability to travel internationally without restrictions.
• Industrial Electricians or a Millwrights License is an asset.
• B&R controls platform knowledge is an asset.
• Strong communication and computer skills.
• Certified training for forklift, crane, WHMIS and workplace is safety is required / or will be provided.
• Fluency in Spanish and or French is a strong asset.

Acara Solutions is committed to ensuring equal employment opportunities for job applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law.

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.'