Technical Writer

When you join us at Thermo Fisher Scientific, you’ll be part of an inquisitive team that shares your passion for exploration and discovery.

With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create significant contributions to the world.

Location / Division Specific Information

The position is located in Burlington, Ontario, Canada within our Chromatography and Mass Spectrometry Division.

Discover Impactful Work

As a Technical Writer at Thermo Fisher Scientific, you will have the opportunity to make a significant impact on the development and maintenance of end-user product information for our Lab Automation group's hardware and software products.

You will be a crucial resource, working on HTML5 help resources, online training videos, e-learning modules, and other educational resources aimed at our product end-users.

A day in the Life

• Collaborate with diverse teams to develop digital media materials, including video and e-learning modules.
• Perform regular copyedits and substantive reviews to ensure the accuracy and clarity of product information.
• Create and maintain product information for the Lab Automation group's library of software drivers.
• Facilitate the transition from a PDF / print documentation library to an HTML5-based help system.
• Develop customized, client-specific HTML5 system guides.
• Assist with updates to the product information for various robotics and automation software products.
• Participate in regular R&D team meetings, trainer and service technician debriefings, and SME interviews.
• Proactively identify new product developments that require documentation.

Keys to Success

Education

A college or university degree in Technical Communications or a related communications field.

Experience

Previous work experience in a pharmaceutical, software, engineering, or other science-related field strongly preferred;

with 3+ years experience in technical writing.

• Superb written and oral communication skills.
• Familiarity with MadCap Flare and the MadPak suite of applications.
• An understanding of HTML5, CSS, and XML, and their use in an authoring environment.
• Strong interpersonal, planning, and time-management skills.
• Familiarity with TechSmith Camtasia or equivalent video-editing software would be an asset.

Knowledge, Skills, Abilities

• A mastery of the English language.
• The ability to quickly absorb and understand information about a wide range of subjects related to science, software development, engineering, and other technical fields.
• Strong organizational, planning, and time-management skills.
• Proven ability to learn on the job and efficiently apply acquired knowledge and skills.

Physical Requirements / Work Environment

The Technical Writer role may require sitting or standing for extended periods and working in a typical office environment.

Some travel may be necessary, but it is not expected to be frequent or extensive.

Benefits

At Thermo Fisher Scientific, we value our employees and offer a comprehensive benefits package that includes driven remuneration, an annual incentive plan bonus, healthcare coverage, and a range of other employee benefits.

Join us our ambitious team in a world-class organization that champions integrity, intensity, involvement, and innovation!