QA Laboratory Systems Analyst

About the Role

Configure, support, troubleshoot and maintain LIMS and department application systems, programs and procedures

Assist in preparing and coordinating project plans for technology initiatives, including business case definition and writing

Develop detailed systems test plans, participate in testing, including user acceptance testing; analyze test results to ensure the solution meets the business needs

Map and document business processes. Define, analyze, review, document and communicate functional requirements specific to Quality Assurance needs required to support business process redesign and technology enhancements

Develop, configure, maintain and upgrade departmental performance monitoring tools

Provide specialized data analysis, develop reports that support Quality Assurance functions, make data-driven recommendations for process optimization

Provide technical and analytical advice to the management team. Provide leadership to the systems users; mentor, coach, and transfer knowledge to assist staff to resolve program and procedural problems

Prepare user manuals, technical documentation and user training for existing and new applications, procedures and processes

About You

Post-secondary education in Computer Science or related field, or equivalent business experience

Experience in requirements definition, acquisition, testing, configuration and implementation of LIMS

Relevant work experience in business analysis and process improvement and proven success using analytics, process mapping and analysis, business modelling and statistical analysis to drive change and grow the business

Relevant technical knowledge and expertise in the configuration of computer software, operating systems, and applications acquired through formal education and progressively responsible experience in systems development.

Working knowledge of programming languages / coding

Demonstrated understanding of chemical laboratory operations

Demonstrated understanding of Quality Assurance end-to-end Supply Chain operations

Proficiency in the following applications and quality assurance operations :

Laboratory instrumentation integration software

Statistical process control applications (e.g. NorthWest Analytical and / or other)

Compusense and / or other Sensory evaluation applications (e.g. Compusense and / or other)

Experience in effectively using data mining software, such as Qlik Sense, Tableau or Microstrategy

Extensive practical knowledge of Access, Visio, SharePoint, VBA, SQL server databases. Proficient with Microsoft Office products, including sophisticated knowledge of Excel, Word, PowerPoint, Outlook

Strong adaptable interpersonal skills and the ability to translate functional business to technical language. Ability to grasp key drivers and measures of success for the business and integrate the short-term and long-term business strategies into technology solutions and applications integrations

Effective collaboration and negotiation skills, ability to work and lead laterally across multiple groups

Effective communication, both verbally and in report generation (technical writing)

Work independently and effectively under pressure to tight deadlines, be solution-driven and a change champion

There is a world of opportunities at the LCBO

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities.

Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued.

Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

Please submit your resume via Workday by 11 : 59pm on the deadline date. We appreciate your interest and advise that only those selected for an interview will be contacted.

Work Hours : 36.25

36.25

Union / Non-Union : Union

Union

Job Posting End Date :

August 27, 2024

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.