Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams?
If so, GardaWorld is on the hunt for a savvy Bilingual (EN / FR) Service Delivery Manager to steer our ship towards new horizons.
As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions.
From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.
Job Responsibilities :
Conduct and manage daily operations to meet productivity targets and quality standards.
Develop and implement streamlined processes to enhance efficiency.
Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
Foster a culture of teamwork, accountability, and continuous improvement among team members.
Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.
Qualifications :
Post-secondary education or equivalent work experience.
A minimum of 1-3 years of direct management experience.
Conversationally fluent in both French and English.
Strong leadership skills with a track record of building high-performing teams.
Exceptional analytical and problem-solving abilities.
Excellent communication and interpersonal skills.
A strategic mindset with the ability to drive results in a dynamic environment.
Employment Details :
Employment Type : Permanent
Location : Billy Bishop Toronto City Airport (YTZ)
If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!
Accommodations are available upon request to support your participation during all stages of the recruitment process.
GardaWorld : Make the world a safer place
GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry.
We offer diverse work assignments spanning multiple industries, and training and career advancement opportunities. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.
We thank all candidates for their interest; however, we will communicate only with the selected candidates.
Job Segment : Service Manager, Manager, Bilingual, Customer Service, Management
Bilingual (EN/FR) Service Delivery Manager
Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons. As a Bilingual Service Delivery Manager (S...
Senior Service Delivery Manager
As a Service Delivery Manager, you will play a crucial role in orchestrating an integrated delivery model for our Technology, Data, and Delivery team based on service orientation, value streams, and business agile delivery concepts. Your primary responsibility will be to streamline work by implement...
Bilingual (FR/EN) Customer Service Supervisor
This role is centered on guiding the customer service team to strengthen the company's customer service and sales efforts. The aim is to set a high standard of excellence by delivering exceptional service and proactive support across all departments, continually working to improve efficiency. Great ...
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). Responsibilities
Intermediate, Bilingual (En/FR) Change Management Professional (5+ years) to support change projects and create change adoption plans for agile initiatives in the financial services industry (Remote). The consultant will support change projects as the sole change management consultant or in partners...
Senior Manager, Virtual Advice (Bilingual en/fr)
This includes meeting team and individual financial objectives through strong retention, profitable growth and relationship-deepening of the assigned mortgage renewal portfolio and a primary responsibility for embedding and sustaining proactive retention efforts with consistent application of the Se...
Senior Manager, Service Delivery and Architecture
The Senior Manager, Service Delivery and Architecture you will build, lead, and inspire a cross-functional team to deliver product features and services while developing a team culture of ownership that reinforces the core values of RBC. A Total Rewards program that includes flexible benefits, work/...
Assurance Specialist, Acceleration Centre (Bilingual FR/EN)
The successful candidate requires fluency in English, in addition to French as they will be required to support or collaborate with English-speaking clients, colleagues and/or stakeholders during the course of their employment with PwC Canada. We provide premium, cost effective, high quality service...
Clinical Application Support Specialist - Bilingual EN / FR
The aim of the Clinical Application Support Specialist - Bilingual English/French is to resolve all issues raised by practices in the transition between implementation & BAU when they will be handled by the main service desk team . The Clinical Application Support Specialist - Bilingual English/Fren...
Manager IT Service Delivery (HYBRID)
Plan, coordinate, and manage all activities related to solution delivery, including requirements gathering, solution design, development, implementation and continuous improvement of applications\products as part of the standards services provided to the various Client business areas. Manage and pro...
Bilingual Application Evolution Services, SAP Client Experience and Business Development Senior Manager
As an Application Evolution Services , SAP Client Experience and Business Development Senior Manager , you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to operations. Understanding of the structure, key issues, language, and environment of mana...