Recherche d'emploi > Mississauga, ON > Data entry clerk
The major function of this position is :
Daily entry of Rx sunglass orders accurately and quickly into Rx Data Entry software.
The essential responsibilities of this position are :
- Accurately and efficiently input all Rx certificate orders into the Rx data entry software. Ensure that all orders are entered into the system to meet customer service goals and deadlines.
- Maintain an average of 6 certificate order entries per hour.
- Review all orders to ensure they are complete and accurate and contact customers as needed to retrieve any missing information.
- Track all inbound certificate orders as they arrive.
- Process all RX Credits and work with accounts as needed reviewing credit guidelines.
- Send back items to accounts that are ineligible for replacement.
- Assist in Data Entry department for absence coverage.
Desired Qualifications :
As a guide, indicated below is the preferred education and experience for this position :
High School graduate, with data entry experience and 1-3 years in customer service / data entry.
Typing speed of 35 wpm or greater.
In lieu of education, the following equivalent experience is preferred :
4-5 years of customer service with data entry experience. Typing speed of 35 wpm or greater.
Listed below are the particular skills preferred for this position :
Strong organizational skills.
Attention to detail and accuracy
Good hand-eye coordination.
Typing 35 w.p.m.
Excellent customer service skills.
Work Shift :
Special Language Requirement (If Applicable) :
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