customer service supervisor - retail

Ontario Impex of Canada Inc.
Mississauga, ON, CA
22,5 $ / heure
Permanent
  • Education :
  • Expérience :

Education

Secondary (high) school graduation certificate

Work setting

Manufacture

Tasks

  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Authorize return of merchandise
  • Establish work schedules
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Conduct performance reviews

Supervision

3-4 people

Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Manual dexterity
  • Attention to detail

Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Flexibility
  • Organized
  • Team player
  • Dependability
  • Excellent written communication
  • Judgement

Experience

  • 1 year to less than 2 years
  • Durée de l'emploi : Permanent
  • Langue de travail : Anglais
  • Heures de travail : 40 hours per week
  • Il y a 15 heures
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