Commercial Claims Appraiser, Property Large Loss

JOB DESCRIPTION

Our employees are at the heart of what we do best : helping people, businesses and society prosper in good times and be resilient in bad times.

When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility.

It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

We’re looking for a Commercial Claims Appraiser, Property Large Loss to join our growing team!

You will work on large and complex commercial property claims through all distribution channels. The types of losses may include Commercial Property, Energy, Equipment Breakdown, and additional Specialty Claims.

What you’ll do here :

• Provide detailed scope of damage for commercial losses with exposures in excess of $1M
• Analyze damage and create rebuild or reconstruction estimates, inclusive of identification and contingency factors
• Prepare tender documents and participate in the detailed analysis of bid packages, verifying accuracy, proposed timelines and scheduling
• Collaborate with the adjusting team to identify mitigation opportunities, and separate covered and uncovered costs
• Provide a detailed review of contractor invoices, supporting documentation, and recommendations for progress payments
• Oversee repair process to ensure timelines and budgets are met while tracking changes to ensure budget accuracy
• Responsible for time and materials oversight and cost negotiations, such as equipment, hourly rates, profit / overhead and economies of scale
• Assist with customer escalations
• Calculate ACV and RCV efficiently
• Dissect overlapping costs and responsibilities in multi-party losses
• Investigate and assess bylaw and code upgrade requirements
• Work with multiple stakeholders to identify potential risks, hazards, and trends, feedback and learning opportunities
• Mentor and guide regional appraisers to support succession planning
• Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations

What you bring to the table :

• Diploma in building appraisal and / or a relevant combination of education and experience
• Ten years of appraisal experience with a focus on large commercial losses
• Excellent knowledge of the Xactimate estimating software
• Extensive technical and practical knowledge of restoration of commercial construction
• Critical thinking and curiosity when approaching complex problems in time-sensitive situations
• Effective communication that enhances favorable business relationships and provides guidance to clients
• A knack for solving challenges while being able to gather information, evaluate scenarios and negotiate toward a solution
• Adapt to changing needs with optimism, flexibility, and agility
• Impeccable planning and organization skills that can establish an effective strategy
• Strong collaboration skills with a keen inclination to mentor and coach
• Appropriate knowledge of all relevant regulatory and code requirements
• Travel regularly as needed
• Have a valid driver's license and a good driving record.
• Bilingualism (French / English) is an asset

This role is eligible for employee referral bonus. #myReferrals

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What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.