POSITION OVERVIEW :
The Stock Controller partners with the store operations and sales team as well as Management to execute all operational duties and ensures compliance with company procedure.
RESPONSIBILITIES :
- Ensure the Moncler USA Service standards are executed consistently
- Manage inventory, shipping and receiving procedures
- Provides Customer Service to customers in regards to repairs and return of merchandise
- Achieve inventory level accuracy including UPT updates
- Ensure stock / product both back of house and front of house are maintained to operations guidelines
- Effectively supports all store staff to comply with all company initiatives (Inventory Maintenance, back-of-house Operations procedures, etc.)
- Oversee incoming and outgoing shipments and guide staff for store inventories
- Partners with all Stock Associates to maintain accurate inventory levels at all times
- Adheres to all Company Operational Policy and Procedures as established by the Retail Operations Manager
- Additional responsibilities as assigned
QUALIFICATIONS :
- Minimum of 2 years Retail Operations experience
- Prior experience in luxury retail preferred
- Proven track record of successful inventory count, maintenance and availability reports
- Proficient computer knowledge (MS Word, Excel and Outlook)
- College Degree preferred ELIGIBILITY REQUIREMENTS :
- Must have authorization to work in the country of employment
- Must be willing to work overtime with short notice
- Must be 18 years or older
DESIRED CHARACTERISTICS :
- Results-driven and customer focused
- Ability to communicate with co-workers and customers alike
- Possess strong leadership qualities and can drive a team
- Possess strong attention to detail and can work with numbers
- Ability to read and analyze reports and perform fundamental calculations
- Ability to move or handle merchandise and boxes throughout the store, generally weighing 0-40 pounds
- Ability to operate and use all equipment necessary to run the store
- Ability to work varied hours and days to ensure store is fully operational
- Ability to stand and walk for majority of a 40-hour work week
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