AREA MANAGER Canada Operations

Job Description

Kleinfelder has been connecting great people to the best work since 1961. We are engineers, scientists, and construction professionals providing solutions that improve our clients' transportation, water, energy, and other private infrastructure.

As a responsive, cross-disciplinary team of bright, curious, and innovative problem-solvers, we are dedicated to doing the right thing, every day, on every project from over 60 offices in the US, Canada and Australia.

Built on a foundation of excellence, Kleinfelder is committed to client-focused solutions. Through our depth of experience and thorough understanding of environmental, regulatory, economic, and civic conditions, we identify and address challenges with innovation and common-sense.

Kleinfelder's integrated, award-winning experts collaborate with clients to meet their objectives from project inception through design and execution.

Connecting great people to the best work is our purpose - together, we deliver.

Our team promotes respect, diversity and inclusion and we provide support for professional development through mentoring programs and training opportunities.

Our team is dynamic and collaborative - if this description fits what you are looking for in your career, please apply!

ROLE OVERVIEW - AREA MANAGER Canada Operations

The successful candidate is responsible for the overall leadership, development, and execution of the business plan for the Alberta Area.

This position will lead multiple business units, service lines, and markets. In addition, the individual will lead and ensure the Area meets its goals for safety, client

satisfaction, and budgeted financial performance by delivering exceptional client service, by managing resources efficiently, and by providing a challenging and rewarding environment for employees.

The individual will execute specific business plans including, but not limited to : communicating the future (vision) to employees, partnering with HR and hiring managers to identify staffing needs and to make key hires, professional development for self and staff, client selection and associated marketing efforts, project delivery / management, health and safety, loss prevention and quality control.

This position will collaborate with other leaders in the Division and company to develop objectives and initiatives that align with the company's strategic plan and position the company to grow in the marketplace.

Our team is dynamic and collaborative.

If you are an inspirational leader passionate about growth, organizational and client engagement, please apply!

EXPERIENCE & ACADEMIC REQUIREMENTS

• Bachelor's degree in engineering, Geosciences or related field required.
• Professional Designation preferred.
• A minimum of 10 years of designated professional experience in an engineering consulting firm or related service business is a must.
• A minimum of 10 years of management / leadership experience required.

RESPONSIBILITIES

Meets or exceeds Area plan objectives for sales, revenue and profitability. Attracts and retains a strong team of engineers and other professional to sustain and grow a profitable engineering business in Alberta.

Develops and leads excellence in the following areas :

Inspirational Leadership

• Inspire the team by connecting their role to our strategic vision and accountability model.
• Identify great talents and connect them with the best work.
• Build trust and loyalty by ensuring that each employee has a , clear purpose, opportunities to learn / grow, and a measure of autonomy.
• Create individual and shared accountability using the firm's performance management systems and processes.
• Lead Project Managers and staff to develop effective client relationships that deliver quality engineering service on time and within budget.
• Provide a safe, challenging and rewarding environment for employees; build, develop and retain the best consultants in the business where we expect excellence from one another.
• Drive the quality of the work product through collaboration with technical leadership in the Area and at the national level.

Business Development Excellence

• Possess deep local market knowledge and ensures we are taking advantage of the opportunities in the local marketplace.
• Identify target markets and develop key teaming partnership within the Area.
• Work with Alberta-based Client Account Managers (CAMs) to build strong relationships with Key and Growth Clients, identify project opportunities and create effective value propositions to win new work.
• Develop annual business plan to provide strong profits and growth.
• Develop and implement a 'winning strategy' for profitable and sustainable operations in Alberta.
• Collaborate with, Kleinfelder Global Technical Network, National Market Managers and other business development leaders to understand and promote growth in the local and regional markets.
• Achieve revenue goals and managing business development costs within expectations.
• Develops and maintains client relationships for Key and Growth clients in the Area and throughout North America.

Operational Excellence

• Demonstrate strong business acumen; invest time and money wisely by developing, communicating and delivering on expectations for critical business measures.
• Leverage the company systems, processes, corporate and other resources to create efficiency, business discipline and a great client and employee experience.
• Steward and maintain compliance with company policies, business and management
• Collaborate daily with multi- stakeholders to meet / exceed company standards for ROI for local Market BD investment.
• Ensure the safety of employees through full execution of company safety practices and policies.
• Steward and maintain compliance with company policies, business, and management systems.
• Ensure Client expectations and job satisfaction are met.

Project Management Excellence

• Increase the revenue the Project Managers are delivering by effective coaching and development.
• Hire, develop and continuously improve the project manager talent in the firm, with an emphasis on PM excellence and growing the next generation of talent.
• Ensure our PMs are setting clear goals for themselves and their teams, resulting in our work being delivered on time, as profitable as possible, and meeting quality standards.
• Ensure that client expectations are being met by collecting external and internal feedback on PMs.
• Perform costing for and / or provides guidance to all significant proposal efforts in the Area.
• Drive exceptional business and project management practices.
• Establish method to monitor and improve performance of systems, resources, and processes.

COMPETENCIES & SKILLS

Assemble Talent

• Actively works to recruit, hire, and retain high performers.
• Constantly looking for talent to add to the organization.
• Creates a challenging and rewarding work environment.
• Has a reputation as a great person to work with.

Communicate Effectively

• Expresses ideas and information in a clear and concise manner.
• Tailors message to fit the interests and needs of the audience.
• Delivers information in a manner that is interesting and compelling to the listener.

Delegate Responsibility

• Provides people with clear objectives and allows them to take ownership for their goals.
• Gives people a mix of tasks that challenge but do not overwhelm them.
• Acts as a resource people can utilize to help accomplish their goals.

Develop Talent

• Invests time and resources into building the capabilities of team members.
• Helps people define career goals and establish development plans to achieve them.
• Gives people constructive, developmental feedback and advice.

Drive Continuous Improvement

• Establishes methods to monitor and improve performance of systems and processes.
• Utilizes specialized techniques for continuous improvement (e.g., LPS, Kaizen, Six Sigma, Total Quality Management).

Inspire and Motivate Others

• Emphasizes the importance of people's contributions.
• Let's people know why their work is important and how it will benefit themselves and others.
• Ties work activities to people's personal career goals and life interests.

POSITION CONDITIONS

Job is performed in an office / hybrid environment; occasional travel may be required

Progress with an Employer that Values You

Kleinfelder is an inclusive organization free from discrimination. We are a stronger organization when we are a diverse workforce and believe that throughdiversity, equity, and inclusion comes creativity, innovation, and unity.

We are proud to offer the following :

Office : Modern new office facilities, free parking, conveniently located near amenities and public transit

Benefits : Kleinfelder offers an excellent compensation and benefits package, including medical, dental, vision, Healthcare spending account, RRSP plan, wellness days and paid holidays.

We foster a great culture. Competitive wages. Tuition reimbursement. Membership fees paid.

Career Development : We are committed to investing in the professional development of our staff, offering each employee every opportunity to grow, develop, and take control of their career paths.

We support these efforts through reimbursements for continuing education as well as many of the expenses associated with trainings and certifications, and opportunities for career development through our internal Mentoring Program.

NOTICE TO THIRD PARTY AGENCIES

Please note that Kleinfelder does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, Kleinfelder will not consider or agree to payment for any referral compensation or recruiter fee.

In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, Kleinfelder explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.

Any unsolicited resume, including those submitted to hiring managers, are deemed to be the property of Kleinfelder.

• We thank all applicants for their interest; however, due to the number of applicants, only those moving to the next step in our recruitment process will be contacted.
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