- Work Term : Permanent
- Work Language : French
- Hours : 32 hours per week
- Education : College / CEGEP
- Experience : 1 year to less than 2 years
- or equivalent experience
Work setting
Urban area
Tasks
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Arrange for billing for services
- Arrange for refunds and credits
- Explain the type and cost of services offered
- Issue receipts and other forms
- Maintain records and statistics
- Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
- Order office supplies and maintain inventory
- Perform general office duties
- Receive and log complaints
- Receive credit and employment applications
- Receive payments
- Sell merchandise
Computer and technology knowledge
- Database software
- Enterprise resource planning (ERP) software
- Internet
- MS Excel
- MS Outlook
- MS Windows
- MS Word
Security and safety
- Criminal record check
- Driver's validity licence check
- Driving record check (abstract)
Transportation / travel information
Valid driver's licence
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Work under pressure
- Walking
Personal suitability
- Punctuality
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Organized
- Reliability
- Team player
Screening questions
- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Do you have previous experience in this field of employment?
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
Financial benefits
- As per collective agreement
- Group insurance benefits
- Life insurance
- Registered Retirement Savings Plan (RRSP)
Other benefits
- Free parking available
- Team building opportunities
service advisor - auto repair
Arrange for billing for services. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. ...
service advisor - auto repair
Arrange for billing for services. Explain the type and cost of services offered. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services. ...
Service Advisor - OpenRoad Volkswagen Burnaby
OpenRoad is one of the largest and fastest growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. Use service files to suggest additional repairs or services if requ...
Service Advisor - OpenRoad Audi Boundary
OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. Use service files to suggest additional repairs or services if requ...
Service Advisor- The BMW Store
OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. Use service files to suggest additional repairs or services if requ...
Service Advisor - OpenRoad Toyota Peace Arch
OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. Use service files to suggest additional repairs or services if requ...
Service Advisor - OpenRoad Toyota Port Moody
OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 20 automotive brands across 25 locations) with a shared vision to become the national automotive leader in customer experience. Use service files to suggest additional repairs or services if requ...
Delivery Driver - Flexible Schedule
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab d...
Funeral service advisor
DEC en thanatologie OU DEC relatif aux relations humaines, au service à la clientèle, à la relation d’aide ou à l’hôtellerie;. Régime d’assurance collective après 3 mois de service;. Participation à un REER collectif après 1 an de service;. Expliquer aux familles la nature des services funéraires of...
Truck Driver - class 1
We are currently looking for a Class 1 Truck Driver to join our team in Montreal!. Valid Class 1 driver's license. Experience with semi-trailers and vacuum trucks is an asset. ...