Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Principal Consultant, Site Reliability Engineering
In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.
Responsibilities
- Overall, experience in IT Infrastructure Management Services, Service Delivery Management, IT Operation Management, Project Management, Multi Cloud Delivery Management, Transitioning IT services and Account Management
- Work with Automation / DevOps, Change Management and ensure all the Automations / Configuration items are moved with Steady State for BAU operations
- Governance with team to ensure all incidents on the post build / implemented automations are effectively addressed / remediated as per the agreed SLAs
- Identify opportunities to continuously streamline and Develop automations to minimize incidents
- Lead a team of SREs in the implementation, and operation of the IT infrastructure
- Work closely with other engineering teams to ensure that the IT infrastructure is reliable, scalable, and secure
- Develop, implement and monitor new SRE practices and tools
- Develop and maintain documentation for the automations / infrastructure
- Works with compliance team to ensure Compliance Dashboards are Green for the IT infrastructure
- Work with SNOW tool & Automation team to identify & implement the solution which help for service improvement
- Mentor and train other SRs
Qualifications we seek in you!
Minimum Qualifications
- BE / B Tech / MCA
- Excellent written and verbal communication skills
Preferred Qualifications / Skills
- Familiarity with job scheduling tools (Autosys) and version control tools (Perforce / Clear Case)
- Strong understanding of server, storage, MQ, and application technologies (Java, shell scripting)
- Proficiency with Linux Strong SQL databases experience such as Sybase, DB2, Oracle, able to search log files and compose SQL queries.
- Network diagnostic skills and experience with networks and real time messaging technologies (multicast, TCP / IP, UDP, SNMP)?
- Strong scripting skills, like Perl, Python, or UNIX shell.
- Able to troubleshoot, problem solver, analytical
- Excellent spoken and written English communication skills.
- Able to work in a global team
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