Senior IT Technical Business Analyst - Government exp.

One of our Government clients is looking for a Senior IT Technical Business Analyst - Government exp. Length : Approximately 4 months Contract, with possibility extensions Location : Remote, Canada Hours of Work : 08 : 15 - 16 : 30 Alberta time, Monday through Friday excluding holidays observed by the province Project Name : Tech Debt Mitigation Program Service Mapping SCOPE : As part of the Technical Debt Mitigation Program, a number of applications have been identified as having critical security vulnerabilities, which require immediate mitigation.

To develop a comprehensive mitigation plan for these applications, a service map for each is required. A service map provides essential information about the IT environment in which the application operates in, such as infrastructure, software, hardware, etc.

the relationship that exists amongst them, and how they work together to provide a business service. As an effective mitigation plan must account for these components, service maps are a key foundational input into the Technical Debt Mitigation program.

DUTIES : - Contribute as part of a team, responsible for delivering service mapping services as part of the technical debt mitigation program.

• Work with the Service Mapping Lead to complete service maps and other associated deliverables for each application identified by the Technical Debit Mitigation (TDM) program.
• Collaborate with the Service Mapping Lead to develop a workplan and monitor and report progress.- Create and maintain service maps and other associated deliverables within specified quality standards and timelines.
• Engage and consult with application stakeholders to : o Gather information about their applications;o Create, refine, and validate service maps and associated deliverables;

ando Respond to questions and enquiries throughout the process.- Utilize the ServiceNow application to create and maintain service maps.

• Exercise analytical, planning, organizational, evaluation, and problem-solving skills.- Able to detect and address problems, independently and quickly.
• Communicate effectively to staff with varying levels of systems and technical understanding.- Must be able to work effectively with a team made up of in-house staff and contract resources.
• Escalate issues and risks, as appropriate.- Work within a multi-vendor / staff environment. EQUIPMENT REQUIREMENTS : - Resource will require own equipmentMUST HAVES : The proposed resource must meet or exceed one of the following : - University degree in computer science or a related discipline and 6 years technical analyst experience;

OR- 2-yr diploma in computer technology or a related discipline and 7 years related technical analyst experience;OR- 1-yr certificate in a related discipline and 8 years related technical analyst experience.

• Broad understanding of the technical environment and linkages between systems.- Experience in developing service maps for organizations with complex IT environments and infrastructure.
• Experience supporting application infrastructure and / or software development. - Experience using the ServiceNow application to create and maintain service maps, reports, dashboards, and visual task boards.
• Experience working with application stakeholders to gather information about their systems and underlying technology infrastructure.
• Familiarity with ServiceNow ITOM. NICE TO HAVE : - ITIL Foundations certification. - Experience at the senior management level or above in an organization of comparable size and complexity to the GoA.
• Experience leading and facilitating meetings with stakeholders at all levels. - Experience within a Public Sector organization.
• Familiarity with Microsoft Visio or other diagramming software.- Familiarity with TOGAF framework. - Project management and related technical abilities to implement application services on an enterprise scale, with both software and hardware components.

URGENT : Please read the job description above. If this interests you, apply to the job with your most updated resume, including your contact number and email address.

The recruiter in charge of this role is Fathiya. If you do not think you are a match for this opportunity, but know someone who is, feel free to forward this job description to them and you will be eligible for a referral bonus upon a successful hire.

Please note that this is the most up to date version of job description available at this time - During Client Interview you will receive additional information - variance may apply! Please note : Adherence to our end client's vaccination policy is a requirement.

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