Job Description :
- Responding to and reporting all incidents of criminal activity, suspicious activity and hazardous situations.
- Assisting with relocation of bus stops
- Conducting patrols around temporary bus stops to assist commuters and provide customer service
- Unlocking and locking doors
- Providing access control
- Providing uniform security presence and completing proactive patrols of the terminal stops and platforms
- Completing proactive patrols for terminal lobbies and customer service areas
- Deterring and enforcing prohibited acts such as loitering, panhandling, smoking, alcohol use, skateboarding, and cycling on platforms and driveways
- Performing other related duties as assigned by the city.
Job Duties
- Ability to work alone or in a team
- Enthusiastically conducts proactive patrols, and be able to address policy breeches, and note facility concerns.
- Ability to write detailed incident reports for all emergency and day to day activities
- Attend and investigate security alarms and emergencies in a timely and professional manner as not to create a panic amongst the public
- Monitor and authorize entrance and departure of employees, visitors and other persons
- Ability to de-escalate a crisis, provide support and liaise with emergency personnel including; police, fire and paramedic resources.
- Contributes to team effort by accomplishing related results as needed
- Logging in / out of Key, Radio and pager audits
- Handle Lost & Found items and inquiries
- Report any unsafe working conditions in any / all departments
- Ability to provide first aid and medical response when required to any person(s)
- Respond to all types of occurrences.
- Patrol interior and exterior,
Job Requirements
- Minimum Two (2) year Security Guard experience in a municipal government or corporate environment would be an asset.
- Post-Secondary education in a related field would be an asset.
- Must have excellent communication and interpersonal skills + Customer Service Skills
- Must possess a valid Security License for the Province of Ontario
- Must possess a current First Aid / CPR certification
- Physical Demands; excessive walking, standing, exposed to all weather conditions and extreme temperatures
- Utilize two-way radio and computer applications
- Excellent verbal and written English communications skills required. Bilingual and Multilingual applicants preferred.
- Must participate in professional development and on-site leveling system requirements
- Previous experience or training within a loss prevention / security field preferred
- Must complete all required site training within 30 day of on-site hire date
- Additional job-related task and duties as assigned
- Successful completion of CPO certification within first 6 months (training material and course cost covered by Paladin)
Highlights :
- Employer Paid Benefits
- Opportunities for Growth & Advancement
Certification Requirements (Any)
Standard First Aid, CPR Level C
Valid Ontario Security License
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