As the Financial Services segment of one of Canada’s most trusted and iconic retail brands, it is our mandate to continue to create innovative and rewarding financial solutions for our customers.
Our growing suite of products and services showcase the dynamic contributions from our employees and our success is driven by a strong vision, loyal customers and our ability to build teams that reflect the diverse customers and communities in which we live and work.
Join an award winning team that dreams big and works together to provide Canadians from coast-to-coast the customer service they’ve come to count on.
We are currently looking for individuals that are passionate about driving an exceptional customer experience and committed to going above and beyond to make that happen.
This is a remote position within Ontario.
Our Roadside Assistance department is open 24 hours a day, 7 days a week. This role is specifically looking for candidates that can work overnights.
What you’ll do
Role we are currently sourcing for :
Remote) Bilingual Corporate Roadside Assistance Representative
Respond to a wide variety of requests from Canadian Tire Roadside Assistance and Home Services customers such as dispatching a service provider to provide roadside assistance, general inquiries on membership benefits / product features, enrolment, etc.
which ultimately will build loyalty to the Canadian Tire brand
Supporting with Triangle Rewards customers
What you bring
We are looking for individuals who are :
- Customer focused, who go above and beyond to respond to the evolving needs of our customers
- Solutions oriented and outcome focused, with a strong attention to detail
- Team players with strong communications skills, who build relationships easily
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