Server - The Rabbit Hole

Company Description

A new addition to Toronto’s Financial District, The Rabbit Hole invites guests to hop on over for elevated pub food, exceptional cocktails, and great conversation either outside on our lush three-level patio or inside our whimsically designed dining room.

Rooted in bold British flavours and locally sourced ingredients, our menu consists of familiar comfort classics and cheeky twists on old-fashioned pub food.

Here, we’re all about time-honoured bar snacks like Scotch eggs, rarebit toast, and sausage rolls; as well as gastro-standouts such as ale-battered halibut and chips, steak and mushroom pie, a double decker chuck burger, and, quite fittingly, rabbit tagliatelle.

What's in it for you?

• Gratuity Sharing
• Discounted gym membership
• Employee Assistance Program
• 50% dining discount for all O&B locations for you and up to 3 guests
• Employee referral program
• Training and development opportunities
• Access to health, dental and vision benefits with enhanced mental health coverage
• O&B is one of Canada’s largest hospitality companies with many internal career opportunities. We have restaurants, food halls, and catering teams in Alberta, Ontario, Quebec, and Nova Scotia

Job Description

Under the direction of the Front of House Management Team, Servers are extremely knowledgeable about all food and beverage items in the restaurant.

By adhering to the steps of service they answer questions, provide recommendations and create a positive guest experience.

Servers maintain a clean section and monitor food quality to ensure all items are held to Freehand presentation standards.

Through knowledge, accuracy and efficiency our servers provide the upmost satisfaction to our guests.

The Day to Day :

• Create a positive guest experience through interaction and adherence to the steps of service
• Be knowledgeable of all food and beverage items in order to make recommendations
• Ensure accuracy when entering information into the POS system
• Monitor food quality and presentation standards
• Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
• Follow all food safety standards and systems
• Be aware of any special requests, inclusive of guest allergies
• Complete opening, closing and side-duties efficiently and safely
• Other duties as assigned or required

Qualifications

• At least 2 years serving experience in a similar environment
• Smart Serve Certification a requirement
• High attention to detail
• Ability to remain calm under pressure while working in a fast-paced environment
• Organizational skills and sales ability
• Ability to multi-task
• Strong oral and written communication skills
• High level of product knowledge
• Ability to maintain a level of professional urgency and momentum

Additional Information