Position Overview
Under the general direction of the Director, Intake Coordination and Crisis Services, and with operational support, guidance and supervision from the Shared Health (SH) / WRHA Mental Health Physician Bed Manager, this position is responsible to
- Assist with the coordination of the movement of Mental Health (MH) patients from rural areas of the province through the admission, transfer, and discharge processes.
- Liaise with Service Delivery Organizations (SDO) sites / bed coordinators and acute care MH sites / bed coordinators on matters related to the movement of patients from rural areas of the province.
- Participate in the development of guidelines and educational strategies related to the admission, transfer, and discharge of MH patients from rural areas of the province.
- Participate in decision-making that results in an effective admission process and the optimal utilization of facility resources for patients from rural areas of the province.
- Participate in MH flow calls throughout the province.
Experience
5 years’ experience working in an acute mental health environment required including : 3 years of experience in an operational role, particularly with a focus on flow optimization and transition planning is preferred.
2 years of experience using computerized applications, such as patient flow software. Experience working in a virtual environment required.
Education (Degree / Diploma / Certificate)
- Post-secondary degree in a relevant health profession from an accredited post-secondary education institution is required.
- Master’s degree is considered to be an asset.
Certification / Licensure / Registration
Active member in good standing of an associated regulatory body.
Qualifications and Skills
- Demonstrated staff level leadership capabilities. The provincial health system in Manitoba has adopted the framework.
- Demonstrated ability to work independently as well as within a team environment is required.
- Working in rural areas is considered an asset.
- Demonstrated ability to function in a pivotal role, as facilitator, in the patient admission / discharge / transfer process, working with patient, family, physician, manager, members of the multidisciplinary team, other programs, community resources, etc.
- Demonstrated ability to work with all levels of staff (direct care, multidisciplinary team, management).
- Proficient in concepts related to collaborative practice and inter-professional education and practice.
- Education in Lean Six Sigma or equivalent preferred.
- Demonstrated ability to assess situations and problem-solve effectively.
- Must have the ability to work effectively and efficiently with computerized clinical applications.
Physical Requirements
- Must be able to work safely in a typical computerized office environment with frequent meetings, and to lift and carry items of up to approximately 10 kg.
- Interruptions to respond to questions from executives, and partner organizations are common; dedicated and focused time for planning and concentration can be scheduled.
- Must have a valid Manitoba driver’s license and use of a personal motor vehicle for regular travel within the province.
- May be required to work occasional evening or night shifts in order to carry out the duties and responsibilities of the position.
We have a unique ability to work together to make health care better. If you want to make a difference and contribute to supporting the health of your family, friends and neighbours, please apply today.