With a career at The Home Depot, you can be yourself and also be part of something bigger.
Position Overview :
Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project.
Associates in this position know how to greet, engage, and thank every customer in their department and know how to provide basic service in adjacent departments.
Sales Associates are focused on customer service and finding and solving customer needs.
Key Responsibilities :
Ensures Customer Satisfaction
Following Home Depot’s GET Model of customer service including Greeting, Engaging, and Thanking the customer
Actively seek customers throughout the store and escort customers to appropriate merchandise, regardless of department
Ask open ended questions about the customer’s projects in order to determine their needs and level of expertise
Promote services offered such as Special Services, Tool Rental, Pro Desk, Pro Services, etc. and how to recommend them
Drives Sales
Discuss available options (good, better, best) and suggest related items / services outside of department that the customer may need
Educate customers about the whole project
Using empowerment program when necessary to satisfy customers
Execute daily stock maintenance : all products signed, displayed, and clean
Builds Skills and Knowledge
Maintain knowledge of all products in department and adjacent departments
Proactively seek knowledge on all products and services
Maintains Safety and Security
Follows all safety policies and procedures, Loss Prevention policies and procedures
Competencies :
Communicates Effectively
Customer Focus
Skills : Interpersonal Skills
Interpersonal Skills
Direct Manager / Direct Reports :
Department Supervisor
Travel Requirements :
No travel requirements
Physical Requirements :
Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work : Dependent
Dependent
Working Conditions :
Working within a flexible schedule that may include evening and weekends
Warehouse environment that can be dusty and noisy
Doors are frequently open, causing drafts and interior temperature changes
Minimum Education :
High School Diploma or equivalent
Minimum Years of Work Experience :
1 to 2 years Retail or Trade experience an asset
Minimum Leadership Experience :
Certifications :
Other Requirements / Assets :
Tool Rental Sales Part Time - KITCHENER WEST
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Sales Lead (Supervisor)- Part Time
Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies. Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and ...
Lumber and Building Materials Sales Part Time - KITCHENER WEST
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...
Part Time Sales Associate - Canada - Conestoga Mall
Part time sales associates are fun, genuine, and team-oriented individuals who contribute to store sales and Guest satisfaction goals by providing individual and groups of Guests a unique and memorable "WOW" experience. Support our company party commitments by suggesting parties to all guests and by...
Recreation Assistant (Temporary Part Time for approximately 11 months)
Provides support, and occasionally attends volunteer-led programs to ensure an inclusive and welcoming environment for all participants. Monitors program attendance and conductsfollow-up with participants to determine their ongoing interest. The City of Kitchener is committed to an equity-driven, in...
Remote Equity Trader Job in Kitchener, ON | Part Time
Here, youre not just another trader; youre part of a global family striving for financial excellence. ...
Computer Sales Associate (Part Time)
Whatever the role, we strive to give our people the necessary tools and training to make a difference. Fairway Road South, Kitchener, ON N2C 1X2. ...
Remote Foreign Exchange Trader Job in Kitchener, ON | Part Time
Here, youre not just another trader; youre part of a global family striving for financial excellence. ...
Remote FX Trader Job in Kitchener, ON | Part Time
One benefit of this strategy is that our traders can work flexible hours, including in part-time and full-time positions. Over time as they prove themselves, traders become eligible to trade more and more of the firm’s capital. ...
Millwork Sales Part Time - GUELPH
Sales Associates have an emphasis on department and product knowledge, provide information on product features and are familiar with related items in order to sell an entire project. Associates in this position know how to greet, engage, and thank every customer in their department and know how to p...